SharePoint through a IT support view
Overall Satisfaction with MS SharePoint / SQL
SharePoint is being used globally across our company. SharePoint allows for better collaboration and file and folder sharing through OneDrive and Teams.
Pros
- As SharePoint is also the back of end of MS Teams it allows for much better many to many collaboration. It also allows for conversations in teams to be had globally between different teams within the same organization.
- Yammer is also another app which has a SharePoint backend that is now being utilized more within our company. You can join and create groups within Yammer where you can discuss work-related projects or non-work related subjects such as sharing photos and information about your pet(s).
- Within SharePoint itself, you can create document Libraries which can double up as repositories which can be used in applications such as Repstor which is a 3rd party tool that plugs into Outlook and in doing so brings SharePoint into Outlook. By doing this, you can create folders within Repstor which then sync back to the SharePoint document library. You can then file emails into these folders and make this information shareable with other users by allowing them access to the repository.
- SharePoint also allows you to set up email content types which extract the metadata from emails filed into SharePoint so that they are filed with the correct field names and those fields are populated. Doing this allows for much more efficient storage and searching.
Cons
- The technical/configuration side of it is not as intuitive as I would like it to be.
- Can be clunky and temperamental at times in that you could be working on setting up a SharePoint site and it could all just seize up. This could, however, be down to the infrastructure in our company.
- Easier and better differentiation for users so that they can easily understand the differences between SharePoint and OneDrive (my.sharepoint).
Most of the applications used within our company have a SharePoint back end therefore I have not used anything other than SharePoint.
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