Overall great experience with Monetate
May 29, 2019
Overall great experience with Monetate
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Testing and Optimization
Overall Satisfaction with Monetate
Monetate is being used by the eCommerce team. We mainly use it to A/B test various parts of our website to help us decide if these changes should be permanently made to the website. This is because website changes will require an additional resource (which is outsourced) and has a long turnaround time.
Pros
- Really strong account service team who are very knowledgeable, insightful and quick to respond.
- Platform is easy to use.
- Experiences can be created internally once you have received training.
Cons
- Still not 100% across the analytics/reporting component
- Would be great if we had a local team, given the differences in time zones
- We are unable to provide any hard numbers as this is confidential.
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