Great Tool
February 01, 2021

Great Tool

Rod White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Helping to improve efficiencies.
  • Better inventory management.
  • It's enabled us to get the whole team involved in the decision making process.
  • Created better team environment.
We use monday.com to track all of our jobs. It is being used by employees across all departments in our organization. monday.com helps us keep all of our information in one place, making it easier for employees and customers find the information they need and also helps us communicate important information about the jobs.

Pros

  • Scheduling jobs.
  • Quality control.
  • Inventory tracking.

Cons

  • Automations can be difficult to use.
  • Not always easy to link different boards.
  • I find the mobile app can be hard to navigate.
monday.com is very user friendly. The few times I had trouble trying to accomplish a task, the help desk was always ready and capable of helping me out.
monday.com support is always willing and able to help when I need it. They are very knowledgeable, attentive to my needs and we usually come up with solutions to any issues we have. As well, if monday.com does not have a function I am looking for, the customer service people listen to what we want and they try and develop the function we are looking for.
monday.com features always seem to work as they are designed. It has helped us increase efficiencies in our operations. Great tool.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com allows us to track jobs from start to finish. It is great that we can identify deadlines in monday.com, it really helps our busy shop keep a focus on product delivery.
One area monday.com is not so appropriate is for finance. Our finance department currently only use it to identify if a job has been invoiced, other than that there is little functionality for it.

monday.com Feature Ratings

Project Management
7.7
Task Management
10
Resource Management
10
Gantt Charts
5
Scheduling
7
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
8
Document Management
8
Email integration
8
Mobile Access
4
Change request and Case Management
8
Budget and Expense Management
5
Professional Services Automation
7.0
Quotes/estimates
7
Project & financial reporting
Not Rated

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