Miro totally saved my life in COVID
May 02, 2024

Miro totally saved my life in COVID

Todd Greco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I'm an innovation consultant, which is a fancy term for being a facilitator that gets ideas out of a business’s head and into some sort of tangible form. Miro is my favorite way to do this, as it's easy to use, somewhat restrictive in its design ethos (focus on the problem, not the form), and allows global teams to swarm--even async.

When COVID hit, I really worried about my ability to run large form workshops and qualitative interviews. With Miro, not only could I do all of that from home (mostly), but I already had all of my work digitized and ready for synthesis--immediately after the meeting. It's magic. A research run used to be measured by time in the field = time in synthesis (so, 1 week in the field, 1 week in a room). Now, with Miro, I can cut the synthesis time in half, and get to insights much faster.

Anyway, there are few tools that I'd actually rave about, but Miro is actually one of the key things in my quiver.
  • Inclusive ways of engaging customers
  • Restrictive design that let's me focus on the problem
  • Super easy to learn and train folks to learn
  • The music is terrible (I never use it, and the feature is sorta broken)
  • Advanced ways of creating shapes would be nice
  • Rasier access to the ai tools would be lovely
  • Distributing objects that have joins (arrows) is not as easy as it could be
  • Super positive: it was there for us when covid made us stay home
  • It cuts down the need to get in a room to make decisions
  • Our post-it budget went down 80%
It was the only way that we, as early stage product people, could do our jobs during lockdown. Full stop.

Now, it's so intertwined in our process that it's the singular way that we share and collaborate. In fact, I did a presentation the other day that would have been done in PowerPoint/keynote in the old days, and instead I did it in Miro (mostly because I could do live edits, which helped quite a bit)
I used Mural before Miro. I liked that it had quite a few templates, but disliked how ugly things got quickly. the restrictive design system of Miro means that you have to work HARD to make things ugly (though my SOs certainly seem to find a way).

We use FigJam for projects that are super UI focused, and it's great when you're pulling apart a UI. and it's whimsical. And its AI tool is pretty fantastic. But it's also harder to get people involved, and the licensing can be annoying.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is perfect if you need to either present an idea, or workshop ways of getting to alignment. It's pretty magic for all of that.

Miro is less perfect than FigJam if you're just interrogating a Figma UI and you want to make direct edits.