Justworks just works. Makes running a small business less complicated.
October 12, 2021

Justworks just works. Makes running a small business less complicated.

Mike Englert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Justworks

We use Justworks for all of our compliance, HR, and payroll services for all of our employees and contractors. It has made my business so much easier to manage! They also helped immensely when it came to the pandemic and the PPP loans that we were applying for, providing the necessary reports in an easy to use and understand way. The user interface is great and so simple to use and understand. I highly recommend Justworks to any and all small businesses like ours (8 employees + 30+ contractors).

Pros

  • Great customer service, 24/7.
  • Regular helpful updates on all compliance and HR-related issues, across all 50 states.
  • Awesome user interface.
  • Ease of use for onboarding new employees and new contractors/freelancers.

Cons

  • Honestly, I can't think of any areas of improvement. Justworks has been just right for us for over 4 years now.
  • Helpfulness
  • Ease of use
  • Automation of everything (ie: no more paper documents to file)
  • Onboarding new employees
  • I don't know the ROI numbers but I know we're saving a lot of money and eliminating a LOT of headaches by using Justworks for payroll, HR, and tax compliance.
Justworks is a lot more user-friendly and their customer support is way better!

Do you think Justworks delivers good value for the price?

Yes

Are you happy with Justworks's feature set?

Yes

Did Justworks live up to sales and marketing promises?

Yes

Did implementation of Justworks go as expected?

Yes

Would you buy Justworks again?

Yes

Very well-suited for small start-ups and companies where there are only a couple of employees. When my wife and I started with Justworks, it was only the 2 of us as employees. Justworks has helped us scale up to a total of 7 employees now and we're looking to add 2 more soon. Not sure how we would have done it without Justworks!!!

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