JumpTrack
May 29, 2024

JumpTrack

Mike Hughes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpTrack

JumpTrack gives our business point of delivery signatures on the driver's device, which allows real-time proof of delivery and tracking. It also allows us to update the remaining stops during the routes to keep the other customers updated. This is a very powerful tool.

Pros

  • Allows optimization of routes by using real gps routing.
  • Gives us real-time delivery acceptance and updated times of expected deliveries remaining.
  • It gives the ability to provide proof of delivery immediately by order number or customer.

Cons

  • I have been using for around 8 years completely satisfied with the product.
  • Cost savings, paper and time and route optimization.
  • Accountability of the driver: the real-time GPS shows where they are and when expectations of completion.
  • Reporting gives you some nice numbers to review with your drivers to help them become more effective on a daily basis.
Many times, we have been able to look and see where the driver has been and where they currently are. JumpTrack provides the time expectation of the next stops and allows us to relay that to the customer. Also, the proof of delivery and the ability to take pictures of where you dropped the package is a plus as well. We are able to show the customer exactly who signed or where the package was left.
I am absolutely taking advantage of this. The POD on JumpTrack is very well done, available immediately, and can be searched by order number. It can also be sent to customers via email or printed out. I love it.

Do you think JumpTrack delivers good value for the price?

Yes

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

Yes

Did implementation of JumpTrack go as expected?

Yes

Would you buy JumpTrack again?

Yes

Because of its overall ease of use, new drivers hardly need any training. This product makes a seamless entry into the digital delivery world. With handheld devices and immediate tracking, small businesses can join the big boys like FedEx and UPS. It also saves paper and storage space as it sends signed copies back to our point of sale system for immediate viewing or sending for proof of delivery. I love it.

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