Love This CRM!
June 27, 2024

Love This CRM!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM allows me to have a consistent and smooth workflow generating new leads for the business. It has streamlined my process to be able to work efficiently through very busy days. It allows me to create smooth processes that are automated so even those small details are being accounted for. Overall, it creates a great environment and works in how I want to plan my day accordingly.

Pros

  • Sequencing
  • Templates
  • Integration

Cons

  • Texting Functionality
  • Closed Won / Closed Lost page
  • More filtering functionality
  • Allows to hit daily KPIs effectively
  • Overall smooth efficiency in day to day process
  • Quick visualization on data
It's a great CRM to get started, everything is organized and has the functionality to organize your day and work efficiently.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Completing bulk tasks on leads to clean out the pipeline is a strong suit for HubSpot CRM. Also, having sequences that allow for automatic contact with the lead generated. This allows you to work on other leads while still getting to every lead. The clean look and outline on using HubSpot CRM makes work very efficient.

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
8
Workflow management
10
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
8
8.7
Case management
8
Call center management
10
Help desk management
8
10.0
Lead management
10
Email marketing
10
9.0
Task management
9
Reporting
9
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
7.0
Social data
6
Social engagement
8
8.0
Marketing automation
8
Compensation management
8
Platform ()
Not Rated

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