HubSpot - very effective CRM for Sales and Marketing business
March 16, 2023

HubSpot - very effective CRM for Sales and Marketing business

Lorie Mae Esplanada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I am using HubSpot to reach and contact all potential leads to sign up with our services offered. I can also assigned a tasks or reminder for my next follow up calls and saving all important information such as notes, email address, names, phone numbers and other details needed for the account.

Pros

  • Tasks reminder
  • Activities logs
  • Information logs, such as emails and phone numbers

Cons

  • Sometimes HubSpot experience weird issues like it's loading or buffer
  • Cannot identify immediately the duplicate leads
  • Cannot enter existing email address to the accounts
  • It helps to identify the sales closed
  • Number of calls activities done in daily, weekly or monthly chart
  • Can track the leads easily
It's very easy to use, not so complicated compare to other CRM. Highly recommeded for the big companies and has millions of leads saved, it does not have limits so very good to use.
Yes Indeed.
Because it is organized, easy to use and can really help to track your sales growth

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is user friendly and very easy to use, I can immediately copy and dial the number saved on the account and can log all notes I need to save on the account. Sometimes it's a headache coz it's taking so long to load information and to log activities and etc.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
8.7
Case management
10
Call center management
8
Help desk management
8
9.0
Lead management
10
Email marketing
8
9.7
Task management
10
Billing and invoicing management
9
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
9.3
Custom fields
10
Custom objects
10
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
9.5
Social data
9
Social engagement
10
9.5
Marketing automation
9
Compensation management
10
10.0
Mobile access
10

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