Overall Satisfaction with HubSpot
Pros
- HubSpot manages our top of the funnel reporting very well. We can see from our social media posts clear down to form submissions and any future interactions on our website thanks to its reporting capabilities.
- The personalization that can occur whether it's on an email, website, landing page or just on a form is fantastic. We don't have to design for the general audience we can get to the specifics of who this content is for and what they need to do with it.
- Its design center makes it easy to create a template and have a standard look to your communication. This is extremely helpful when using their workflows. That way you can assure you're handling your users in a consistent way.
Cons
- Their social reports don't necessarily report the same thing as Twitter or Facebook analytics do. When there are questions it's not necessarily clear what is and isn't being measured.
- Sometimes it's easier to just create a template than it is to create an email the way you want it. Some of the template uses would be better suited in email creation and vice versa.
- Allowing for more information to be input when importing contacts would help to automate segmenting our leads.
- We have increased our landing page click throughs by almost double.
- We have created successful email nurturing campaigns that run themselves now.
- We have increased our social presence thanks to its scheduling and automation tools for different networks.
Comments
Please log in to join the conversation