Great platform to create efficient knowledge share.
February 06, 2025

Great platform to create efficient knowledge share.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is our knowledge management platform. It allows us to organize our content and keep it updated and easily accessible. Previously, our content was saved to multiple locations, but now everything is linked through Guru. Everyone knows where to access the appropriate content and get quick answers to their questions.

Pros

  • Folder structure for admins.
  • Verification process of a card.
  • Formatting of cards.
  • Search functionality.

Cons

  • Additional folder structure options.
  • Integrations with HRIS.
  • Follow up on card approvals.
  • Knowledge transfer.
  • Answers
  • Quick help.
Guru is straightforward to pick up. Even if something takes a minute, I'm usually able to find a support article that answers my question quickly. Guru has served its purpose, and training others within our organization is very easy. It's very useful during the onboarding process. Usability is great.
The platform is unique, comprehensive, and uses AI. These are standout features. I also like the verification process and the ability to search from anywhere or on any browser. Guru enhances productivity and knowledge transfer when someone leaves an organization. Guru's interface is very user-friendly and can be trained quickly with new hires.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

All organizations can benefit from a platform like Guru. The platform allows content to be easily searched in one central location. Information is key to everyone doing their work correctly, and Guru brings access to information in one central location. I can't imagine a scenario where an organization wouldn't benefit from this platform. It's excellent for cross-functional work.

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