Greenhouse has potential, but it is still immature for non US companies.
Updated February 22, 2022

Greenhouse has potential, but it is still immature for non US companies.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Recruitment lifecycle, leveraging social networking and leads generation. all managers use it as recruiting managers as well as talent acquisition teams. Also executive sees analysis as we pulled data to our BI and analyzed it. While the product offers workflows and office365 connectivity is very cumbersome to use HR personnel often bypass and shortcut the functionality.

Pros

  • Scorecards
  • Parsing of English CV
  • Integrations

Cons

  • Poor customer support and customer success.
  • User experience
  • Poor reporting
  • Basic process
  • Offers
  • Signing candidates on DocuSign
  • Streamlined TA process.
  • Information security and GDPR remained a concern.
Both of these options were considered however SuccessFactors was too limited in functionality and key wishers had poor previous experience with it. Comment on the other hand was on the shortlist but most business users preferred US-based solutions that had many references with other startups.

Do you think Greenhouse delivers good value for the price?

No

Are you happy with Greenhouse's feature set?

No

Did Greenhouse live up to sales and marketing promises?

No

Did implementation of Greenhouse go as expected?

No

Would you buy Greenhouse again?

No

The basic recruitment processes with CV parsing and with talent acquisition department following strict processes given perfect training they can actually use workflows and take advantage of the system offers. Once they deviate, everything becomes messy and is traceable for reporting pricing purposes. Integrations with other tools like a doc you sign or causality and or office 365 can make 4K small this echo system is very important.

Greenhouse Feature Ratings

Recruiting / ATS
4.4
Job Requisition Management
6
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5
Customized Application Form
5
Resume Management
5
Duplicate Candidate Prevention
5
Candidate Search
5
Applicant Tracking
6
Collaboration
4
Task Creation and Delegation
Not Rated
Email Templates
4
User Permissions
1
Notifications and Alerts
5
Reporting
1

Evaluating Greenhouse and Competitors

Yes - Commit
  • Price
  • Product Features
I would have the stake holder check their use cases more carefully

Comments

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