If you are in a sales or account management role, you NEED Gong. You and your team are missing out on money and learning if not.
Overall Satisfaction with Gong
Gong is seriously the coolest sales tool. Prospect hasn't responded to your email? Here's a reminder to follow up with them right now (it takes two clicks to sync your email with Gong). Need to update your forecast in SFDC? Do it from Gong. SDR said it was a good/difficult/weird call? Listen to the recording and find out why/what the prospect is like before you speak with them. Want to refresh your talk track? Listen to your peers on Gong. Always hearing from the same few people on their best practices? Listen to Gong to hear how reps in a different region handle objections, competitive pitches, or explain things. Interviewing? Listen to all the Gong calls from reps currently in-seat so you can hit the ground running. I'm all about efficiency, and my gosh, Gong makes it SO easy to stay focused on the tasks that'll close deals + make you a better rep + it's all in one tab.
Pros
- Gong allows me to shadow reps from around the globe at any time and on any topic, I need help with (pitching, objection-handling, competitive overviews, storytelling).
- Gong allows me to easily remember exactly what a prospect said so I could pay better attention during the call, actively listen and hold a conversation - all without taking a single note.
- Gong allows me to listen to calls that my SDR or BDR had so I can understand who the prospect is, and what they're like, and come prepared to nail the next discovery call.
Cons
- I would find it useful if Gong could highlight the top 3 pitches of the week and send me an automatic snippet from my peers.
- Gong helps me stay on top of my forecast because it's really easy to update as opposed to going into SFDC every time.
- Gong has been a huge reason for my recent promotion because I could shadow the numerous calls from reps who were currently in the role I wanted. I was able to not only get the role but also hit the ground running.
Not that I am aware of.
I don't have experience with other products.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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