Good tool but persistent issues for years.
June 20, 2024

Good tool but persistent issues for years.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use it inside our design studio team. All projects are on Dropbox, and all work is done on it. We replaced using a proprietary server with Dropbox due to speed issues with the server when working from home. Unfortunately, Dropbox has had a bug for years now that requires every file to be manually synched from Mac Finder, whilst when we acquired the product, it would synchronize files automatically from third-party programs (Adobe Cloud). We are considering switching to Google Cloud, but the effort of changing many terabytes of data over has been a blocker.

Pros

  • Speed for home office.

Cons

  • Synching issue.
  • Too expensive.
  • Offboarding process and migration of files is a hassle.
On my last test, synching on Dropbox was faster than Google Drive, but the price was much higher. Google Drive gives access to a suite of tools that Dropbox doesn’t.

Do you think Dropbox delivers good value for the price?

No

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox go as expected?

No

Would you buy Dropbox again?

Yes

It was better in the past. The price keeps increasing, but the old bugs have not been fixed.

Dropbox Feature Ratings

Versioning
7
Video files
7
Audio files
7
Document collaboration
5
Access control
8
File search
9
Device sync
1
User and role management
8
File organization
9
Device management
8
Performance
5
Reliability
5
Storage Reports
4

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