Item: Domo
Rating: 10
Author: Sean Muller

Overall Satisfaction with Domo

Use Cases and Deployment Scope

We use Domo to be able to connect to our databases at a high level and with a much lower code level pull out reports and dashboard-style information in a way that requires no to barely any code/input to use so a non-IT person can use the program to access the Database to get the information they need to make Business Decisions without needing to learn Sybase or SQL to do so.

Pros and Cons

Pros

Automatic Reports
Dashboard Information Display
Cards

Cons

It would be great if our package had an AI component to allow the programming of new Dashboard items on the fly.
It would be great if our package would directly integrate with the outlook app on the iphone instead of needing to download the Domo app, but it can email and recieve PDF documents.
It would be great if our package could faclilitate a preview mode where we could obscure data we wanted to in order to allow access without allowing access.(The charts are accurate enough you could guess if you screenshot and counted pixels)

Return on Investment

Domo has definitly paid for itself by freeing up people to do what they need to do instead of regenerating reports.

Alternatives Considered

Rocket

Much better than the previous system Tag which was Corvu which ended up being just a shell for Rocket Software. It also brings modern capabilities such as roles and security to the systems that we have, It is also a lot easier than the old one in which we needed to hire a consultant to the program.

Key Insights

Do you think Domo delivers good value for the price?

Yes

Are you happy with Domo's feature set?

Yes

Did Domo live up to sales and marketing promises?

Yes

Did implementation of Domo go as expected?

Yes

Would you buy Domo again?

Yes

Other Software Used

Atera, Microsoft Teams, vMDM

Likelihood to Recommend

If your executive team members need up-to-date information and are constantly hounding the finance/management team for data so they can make decisions in a time-critical fashion, you have found that pulling those reports and emailing them has become someone's full-time job. Domo can free that person up to do their actual job and the Reports that are being generated in the variety of methods could be generated by Domo on demand with minimal (potentially automatic) inputs from the executive team. Less appropriate would be if you need to generate list data for import/export. You already know SQL/Sybase, are logged in to every DB, have appropriate access to both databases and need to transfer some lists directly. Management does not want you to export to your local computer before importing to the other database.

Domo Feature Ratings

Comments

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Let Managers pull thier own data.