Overall Satisfaction with Dialpad Contact Center
Pros
- Easy to use
- Reliability
- Responsive
- Compatibility
Cons
- Integration of phone calling within Android systems
- Better customization of groups within the app
- Faster loading
- The recording feature is full of quality, allowing you to comment and share the media even outside of the company
- Complete dashboard, with real-time information
- It can help to identify possible gaps in productivity
- Vonage Business Communications, Microsoft Teams, Citrix Endpoint Management (formerly XenMobile), Citrix Gateway (formerly NetScaler Unified Gateway) and Citrix Workspace
Do you think Dialpad Support delivers good value for the price?
Yes
Are you happy with Dialpad Support's feature set?
Yes
Did Dialpad Support live up to sales and marketing promises?
Yes
Did implementation of Dialpad Support go as expected?
Yes
Would you buy Dialpad Support again?
Yes
Comments
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