Best Bang For Your Event Management Buck
September 04, 2024

Best Bang For Your Event Management Buck

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent Event Management for online event registration, among other things. Cvent is the only platform we have found that will meet our needs of online registration, exhibitor management, speaker management, along with platform-wide (cross-event) reporting. A lot of the other platforms we demoed did not view event management in a holistic way, just one event to the next. Cvent lets us manage everything in one place.

Pros

  • Event-level, Cross-Event level, and Platform-level reporting
  • Very simple online registration
  • Configuration is very easy

Cons

  • You have to implement a workaround to use images in your session descriptions.
  • They tend to add features by acquiring other platforms, but then don't always cleanly integrate them into Cvent itself, so they always seem sort of ratcheted on.
  • The media and document library is pretty basic, so you need to take extra steps to link PDFs and other documents within the registration process if you choose to host the docs on Cvent.
  • We are able to have two registration coordinators on staff instead of a large customer service department since most of our registrations are online. In the past, most of that was handled over the phone and via mail.
  • Since Cvent has a bottomless bucket of emails, we have been able to offload thousands of emails off our email marketing platform since we now use Cvent to send out registration invitations and sponsored classroom emails.
  • With the introduction of the Zapier integration, we no longer have to rely on developers to integrate into other platforms. We can easily do that in-house.
Even though I sometimes struggle to get something to work, I then step back and put into perspective that we use Cvent in a lot of creative ways that would be impossible with other platforms. So overall, it's incredibly usable as long as you are aware of the quirks, which I think is common for most platforms.
Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more complex needs than anything else out there. The value for what you get is exceptional.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Cvent is very well-suited to companies that have more complex use-cases or configurations. Unless you have someone on staff who is very experienced with it, you'll definitely benefit from Cvent's professional services team. If you have really basic needs or only a few events per year, then Cvent probably isn't for you since there are tons of more budget-friendly platforms out there.

Cvent Event Management Feature Ratings

Not Rated
Registration, RSVP, and ticketing
Not Rated
Email marketing
Not Rated
Livestreaming
Not Rated
Audience engagement
Not Rated
Event recording
Not Rated
Virtual booths
Not Rated
Networking
Not Rated
Event analytics
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
Branding options
10
Integration to Marketing Automation
8
Attendee list export
10
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

Comments

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