Consensus is a great engagement tool
June 11, 2024

Consensus is a great engagement tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Consensus

I use it to engage with my clients after the discovery call. Consensus gives me the opportunity to send out small demo videos in order to engage with the prospect and then to track which documents, videos have been watched frequently so that I can tailor my follow up around that information.

Pros

  • Usability
  • Engagement
  • Support

Cons

  • Languages
  • Drop out rate
  • Conversion rate
  • Closed won deals

Do you think Consensus delivers good value for the price?

Not sure

Are you happy with Consensus's feature set?

Yes

Did Consensus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Consensus go as expected?

I wasn't involved with the implementation phase

Would you buy Consensus again?

Yes

Consensus is well suited for all client facing organisations like sales development, sales, pre sales and customer success. It helps organisations to stay in touch with a client in an engaging way. Like this you can prevent being ghosted due to lack of engagement which is great and well needed in a dynamic tech environment.

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