Overall Satisfaction with CloudTalk
Pros
- Easy to configure
- Intuitive
- Reasonable price
Cons
- Faster support
- Intermediate roles between agent and supervisor. Or leave a role that can manage accesses individually
- Remove agent without losing his history
- For a similar price it is not necessary to manage so many cell phone accounts
- Unlike basic telephony. It is possible to have more control of the interactions with our clients.
- For administrators it allows better control of commercial actions or the corresponding area for communication issues
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes
Comments
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