Just very comfortable with ClickUp
August 09, 2022

Just very comfortable with ClickUp

María Camila Peña Ronderos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp to organize areas and their task. It is not something mandatory, so not everyone in the company is involved with the app because they don't know the benefits and potential. If the leader of the area knows how to use it, it is more likely that the rest of the team will use it too.

Pros

  • If you've got basic skills with technology, it is really friendly
  • You have a lot of options to manage different tasks and projects
  • Communication within the app is easy
  • The design is nice

Cons

  • I want guests to have access to a full space, not just folders or list
  • Sometimes I don't understand why fields I create in one space affects other spaces
  • We could migrate from Jira at the same cost. Jira was not friendly for our team, so ClickUp was a good solution to invest in this kind of tool and actually use it.
  • Even though the implementation is better, I think we could take more advantage of it.
  • We can have guests depending on what the need in projects, and not pay
- Organize areas
- For the operation team was very useful since it is a large team
- We can organize and not forget a little task
- We can organize information
As I said, we are underusing the tool, we do use the integration with the calendar, and this helps us to organize the schedule, but I know we could prepare better.
Definitely, for me, it was much easier to use ClickUp. It was easy to understand, and I found all the potential and tools. For the other apps, finding out where is what is not easy.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

It is great for project management, of course. I like to organize information about my clients in ClickUp, but I am aware it is not a tool like a CRM, so I think ClickUp is not a good scenario for managing a CRM. I like to use it as well to be aware of what my colleagues are up to and to follow my team's tasks.

ClickUp Feature Ratings

Task Management
10
Resource Management
4
Gantt Charts
7
Scheduling
4
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
9
Document Management
7
Email integration
7
Mobile Access
9
Timesheet Tracking
8
Project & financial reporting
5

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