Business secure collaboration
January 02, 2023

Business secure collaboration

Srinivasan Ramdoss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

Cisco jabber used to communicate and collaborate securely and with internal users in the organisation. This also allows the users to be more productive from anywhere across the globe from any devices.
it gives instant messaging, voice and video calls, desktop sharing and conferencing and also presence information.
It also suits for mid-size and large environments.

Pros

  • Anywhere access with secure communication
  • Conferencing works very well
  • Access the app directly from MS office applications to initiate the chat
  • Soft-phone feature gives more flexibility

Cons

  • Call back function does not work as expected and need solutions for improvement
  • Call forwarding option is not feasible for the unregistered user
  • Voicemail functions does not work properly though the users has license
  • From the Operations perspective it reduces the overall cost
  • Integration is simple and no need to go with third party software
  • limiting the costs of business travel and phone charges using a single tool

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Cisco jabber is mostly used in the organisation where they use the Cisco IP phones to replace with soft-phones. It is used for both on-premises and Cloud based deployments. Since, most of the users connects remotely, security is high priority to establish the secure communications and Cisco jabber suites well. Telephony integration enables to use computer-processing functions while making, receiving and managing telephone calls.

Webex App Feature Ratings

Task Management
8
Scheduling
8
Mobile Access
8
Search
8
Chat
9
Notifications
8
Discussions
9
Versioning
8
Video files
8
Audio files
8
Document collaboration
9

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