Dayforce is a winner
February 13, 2023
Dayforce is a winner
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
We use Dayforce for Time Management, Payroll, Benefits and reporting.
Pros
- Time Management
- Benefits
- Payroll
Cons
- Security around the ability to give access by limit by person vs role or location
- We have saved time but automating our benefit carrier feeds to our carriers so that the information doesn't have to be added one at a time directly with the carrier.
It automates a lot of our compliance especially around payroll, tax withholding, overtime etc because we are able to configure the system to our needs. Somethings like 401k limits are automatically updated by Dayforce each year which helps us stay in compliance with state and federal laws.
It makes everything nice when its already in the same system and you don't have to set up integrations to other systems.
Do you think Dayforce delivers good value for the price?
Not sure
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dayforce go as expected?
Yes
Would you buy Dayforce again?
Yes
Dayforce Feature Ratings
Ceridian Dayforce Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success | None |
I don't believe we did. We just use support and open tickets as needed.
Yes - It was resolved that they acknowledged it was a known bug by the time I reported it and they were working to fix it in the next update.
With a recent ticket, we had an issue where we imported deductions and we accidentally flip flopped two of the deduction reference codes causing Medical to look like Dental and Dental to look like Medical. Support helped us identify the issue without making me feel dumb, they also helped make it easy to fix because several pays had transpired we had to also adjust year to date values and I felt they went above because we had to create new deductions and the support person offered to create a script to delete the wrong deductions which they didn't have to do.
Comments
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