High Value B2C Real Estate Marketplace Experience with CallRail | TrustRadius

Overall Satisfaction with CallRail

Use Cases and Deployment Scope

"Where do inbound phone leads come from?" is a crucial marketing challenge. Callrail is excellent at this.

Pros and Cons

Pros

Records every inbound call online, which can listened to directly from an email on your phone.
Before you answer the call it tells you where the call came from.
It tracks reporting by channel despite driving all the same calls to one phone.

Cons

CallRail did not have the ability to give us a custom number.

Return on Investment

Tracking inbound calls has made a huge difference in reporting.

Alternatives Considered

RingCentral

They are much easier to use than RingCentral.

Likelihood to Recommend

CallRail is well-suited for anyone with calls coming in from more than one marketing channel.

Comments

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Jessica Neal
(Vendor Representative) commented 9 years ago
Hi Richard - I work at CallRail. Thanks very much for the kind words!! If you are interested, I can help with the custom phone number issue. We don't provide the numbers but if you purchase the phone number through another source, we can port it in for you. Please let me know if you have any questions. I'm happy to help.