BirdEye - Be Found, Be Heard, Be Chosen, and Communicate
March 13, 2024
BirdEye - Be Found, Be Heard, Be Chosen, and Communicate
Score 10 out of 10
Vetted Review
Overall Satisfaction with Birdeye
We use Birdeye to communicate with our customers through multiple channels like Facebook Messenger, Instagram Messenger, Google Chat, Live Chat, and texting to name a few. A great platform that started as a review company that has morphed into a full-blown customer retention, customer acquisition, and retention platform. Would not leave home without them!
- Manage reviews from monitor to promote to ask for or acquire reviews
- Unified communication Inbox
- Social module
- Mass texting, one on one texting, two way texting
- Better email
- More APIs
- We have continued to grow each year even during COVID
- We have grown 20% every year and have a 88% retention
- Birdeye becomes a way of life for the end users and as Birdeye continues to add products it makes it harder to leave
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes