Enhancing our online presence!
May 22, 2019

Enhancing our online presence!

Heidi Morrison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BirdEye

We use BirdEye to solicit reviews from our customers.

Pros

  • Makes the review process effortless.
  • Make our online presence relevant.
  • Communicate with us regarding changes like upcoming promotions.

Cons

  • None
1 - I use BirdEye in conjunction with our CRM, Salesforce. Only one person is needed to handle the entire process. It takes me about 15 minutes a week to handle 100+ review requests.
  • We now have over 1500 online reviews.
If you have great customer reviews but are struggling to get them to post organically online, BirdEye is the perfect fit.

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