Basecamp: Great software for flexible project management
May 23, 2021

Basecamp: Great software for flexible project management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We used Basecamp to coordinate remote workers and contractors on shared projects and to establish workflows to coordinate those projects. Basecamp offers lots of flexibility, but there's little you can to do benefit from economies of scale in executing similar projects over and over again and that represents 95% of the projects our organization does. Each project becomes a silo, and when you care about 10 simultaneous, similar projects, BaseCamp is less than ideal.

Pros

  • Basecamp is easy to get started using.
  • Basecamp has a friendly interface.
  • Basecamp allows for community and communication.

Cons

  • Basecamp lacks a powerful templating system.
  • Basecamp silos each project.
  • Basecamp lacks a detailed single pane of glass/dashboard to oversee multiple projects.
  • Basecamp helped us realize we needed something different.
  • Basecamp helped us realize the value of process in addition to collaboration.
We moved from Basecamp to monday.com. Monday is much better suited to an environment where most projects are similar to other projects you are currently working on or have already completed. Monday isn't as "social" or as "community building" as Basecamp, but we've always used Slack as our communication tool, so that hasn't been a problem.

Do you think Basecamp delivers good value for the price?

Not sure

Are you happy with Basecamp's feature set?

No

Did Basecamp live up to sales and marketing promises?

No

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

No

Slack, monday.com, Avocode, Sketch, Amazon WorkSpaces (VDI), Google Analytics, Google Workspace (formerly G Suite)
Basecamp is best if every project you have is unique. The more "repeatable" your projects are, the more time you'll spend recreating nearly the same things over and over for each project, and that's a major consumer of time that could be spent executing the project or doing the actual work.

Basecamp Feature Ratings

Task Management
5
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
5
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
6
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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