AVI-SPL Contributes to the Success of Our Branded Environments
May 06, 2024
AVI-SPL Contributes to the Success of Our Branded Environments
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with AVI-SPL
Our design firm creates branded, content-driven environments. Our goal is to engage and educate our audiences.
AVI-SPL is our alliance that we partner with to provide the best technology that will support our design, enhance the experience and strengthen our client's brand.
AVI-SPL is our alliance that we partner with to provide the best technology that will support our design, enhance the experience and strengthen our client's brand.
- Our AVI-SPL sales representative is unparalleled in his ability to quickly define and recommend the best technology solution to ensure a perfect fit with our design goals and our client's financial goals.
- He is supported by a great AVI-SPL engineer who has worked with us on our designed environments to ensure that our custom fabricated installations hold all the required technology - perfectly.
- Planning the installation and visiting the site, if necessary to ensure perfect installation is always an important part of the plan.
- Open communications with the AVI-SPL project manager yields a sound schedule with appropriate time to deliver the end result.
- The PM is part of the Cracker-Jack team of AVI-SPL installers who have taken on the multiple tasks required to fulfill installation in our uniquely designed environments.
- We've been fortunate that they have delivered the majority of our client projects without drama - problem solving with wisdom and assurance in arriving at the solution.
- ensuring that ongoing client operations will be able to maintain the technology.
- Finally, AVI-SPL ensures that our clients' staff and their ongoing operatons will be able to maintain the technology due to proper training and a variety of customer care options available to fit any budget.
- Well, in order to process payment using AMEX, it can take up to three people and even if a payment was just processed in the past month or two - all forms have to be filled out again.
- While I'm not getting into the details - but if someone wants to hear them - I don't understand that if I approved a quote and paid a 50% deposit via AMEX to order the equipment (and filled out the credit card forms at that time), why I have to do that all over again in order to process final payment (remaining 50% of the project quote). I have no problem getting on one call indicating payment with my AMEX full card data - but having to fill out paperwork and then send it to one person at an office/state that will then call another person to contact me via phone (who is in another office/state) is a lot of work. And if I end up not being available for the call - then I have to reach out to get it going again. A lot of time that feels unnecessary.
We have never used AVI-SPL for this purpose.
Do you think AVI-SPL delivers good value for the price?
Yes
Are you happy with AVI-SPL's feature set?
Yes
Did AVI-SPL live up to sales and marketing promises?
Yes
Did implementation of AVI-SPL go as expected?
Yes
Would you buy AVI-SPL again?
Yes