Happy with the Service
January 18, 2023
Happy with the Service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with AVI-SPL
We use AVI-SPL to support our customers AV needs across both new construction and support. Our clients are located globally and numerous offices globally makes it easy to scale with our client. We have had great success on the delivery and support model with AVI-SPL. I will continue to recommend them to our clients.
Pros
- Coordinating with our team and the general contractor
- Being flexible with changing needs and timelines
- Responsiveness to issues
Cons
- We have had some projects where issues weren’t highlighted early enough
- We have had a few rooms that weren’t immediately stable after installation
- By switching to AVI SPL we were able to reduce our costs of previous vendors
- Our reliability of rooms is much higher meaning less time is wasted chasing issues down
AVI-SPL was integral to setting up our video conferencing in various offices for our clients. This has enabled a much stronger hybrid workforce.
We chose AVI-SPL over competitors and local offerings due to their strong national presence and better pricing.
Do you think AVI-SPL delivers good value for the price?
Yes
Are you happy with AVI-SPL's feature set?
Yes
Did AVI-SPL live up to sales and marketing promises?
Yes
Did implementation of AVI-SPL go as expected?
Yes
Would you buy AVI-SPL again?
Yes
Comments
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