Item: Atera
Rating: 10
Author: Marko Simonovic

Overall Satisfaction with Atera

Use Cases and Deployment Scope

We use Atera in our organization for to solve many of our IT requirements like performance reports, device monitoring, Help Desk tool for IT assistance (so we can stop using any other products for remote control) and we also use Atera for Network monitoring procedures, It easily interacts with the tools we already have, which saves me time and hassle. Patching and reporting are two automatic tasks that I use frequently to optimize and make easier our business case. Technical problems are resolved easily and faster than ever.

Pros and Cons

Pros

Easy integration with another products for IT support and monitoring.
Performance monitoring without lag or issues.
Automated patch management.
Scripting and monitoring devices made easy for the user.

Cons

The integration with mobile interface could be improved
A little more options for customize the interface and reports would be ideal, other than that it is an amazing tool

Return on Investment

More time saved for IT workers thanks to Atera automation features
More efficiency in IT support compared to another similar products
Less IT knowledge needed to use this product

Usability

I rated Atera as a amazing product because it has impacted posivitely our organization by optimizing more than 30% our resources management and augmenting our productivity more than 30% regarding time saved for training IT workers and time spent doing repetitive tasks that Atera automated. With Atera we have accomplished our Monitoring, IT help desk help and Device monitoring goals fast and efficiently.

All in One

It has been a game changer for our organization, it has brought significant impact in terms of automatization and gave us many benefits regarding time saving and simplicity. The cost savings and enhanced user experience are worth to mention also, and We have benefited from Atera as an All-in-one product that we could customize and integrate into many products we already use in our organization

Key Insights

Do you think Atera delivers good value for the price?

Yes

Are you happy with Atera's feature set?

Yes

Did Atera live up to sales and marketing promises?

Yes

Did implementation of Atera go as expected?

Yes

Would you buy Atera again?

Yes

Likelihood to Recommend

My business has been able to reduce human error in the administration and reporting of all operations, optimize time consumption, and have better control over all systems since integrating Atera solutions. In order to increase efficiency and eliminate human error in our reporting processes, our company has implemented Atera solutions. For any organization looking to improve their time saving and free resources, Atera is recommended because it can manage efficiently processes and automate them, for small companies, it could be somewhat expensive, so it is needed to make a budget analysis

Atera Feature Ratings

Comments

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Really amazing All-in-one tool !