Some good, some not-so-good.
Overall Satisfaction with Ascentis
Pros
- Payroll process with direct deposit, taxes, EE withholding
- Self service website, though it's not perfect
- Customer service is usually very helpful and resourceful
Cons
- Web based HR is still missing a LOT of functions. No point in going there yet.
- The communication between HR and Payroll systems is bad. Hoping for a resolution of problems once HR is fully online.
- Payroll works well on desktop. But the online system is not very useful yet.
- It's wasted TONS of time during installment of the review module
- It's still costing too much time to use HR (desktop)
- Payroll is working well and has a positive impact.
Do you think Ascentis (discontinued) delivers good value for the price?
Yes
Are you happy with Ascentis (discontinued)'s feature set?
Yes
Did Ascentis (discontinued) live up to sales and marketing promises?
No
Did implementation of Ascentis (discontinued) go as expected?
No
Would you buy Ascentis (discontinued) again?
No
Comments
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