Overall Satisfaction with AppRiver
Previously, we were using on-prem Windows SBS 2011. It was time to upgrade and we needed to move to a cloud-based solution that wouldn't break the bank. After talking to other AppRiver users and extensive research we decided to use AppRiver across all four locations in the Gulf South.
- Tech support is always available.
- Phone is always answered by a person and not automated.
- 99% of time problem is fixed over phone.
- Offer a wide variety of services at affordable prices.
- Allowed users ease of working from home when needed.
- Easier access to critical files no matter which office users are at.
- There was a slight learning curve for some users, but within a day or two they were comfortable.
Sherweb: looked at them, but after talking and researching what other users were saying, we decided to use AppRiver. AppRiver's tech support wins out every time.