Can't say one good thing about Airbase
July 03, 2024
Can't say one good thing about Airbase
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/b3b88fb8fee6b36f114ba4f859614b50bc7c3380/images/no_photo.png)
Score 1 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with Airbase
We used Airbase previously in our business as our primary bill-pay software. However, their integration with Intacct was problematic at best and we had the software crash multiple times. So we switched to another application. Now we're trying to get a refund on our prepaid virtual credit card and it's taking months. Genuinely one of the worst companies that we've ever worked with.
- very time consuming fixing errors
- AvidXchange and BILL
We switched to Avid. Night and day for efficiency and no software problems.
Do you think Airbase delivers good value for the price?
No
Are you happy with Airbase's feature set?
No
Did Airbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Airbase go as expected?
I wasn't involved with the implementation phase
Would you buy Airbase again?
No
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