Can't say one good thing about Airbase
July 03, 2024

Can't say one good thing about Airbase

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Airbase

We used Airbase previously in our business as our primary bill-pay software. However, their integration with Intacct was problematic at best and we had the software crash multiple times. So we switched to another application. Now we're trying to get a refund on our prepaid virtual credit card and it's taking months. Genuinely one of the worst companies that we've ever worked with.
  • very time consuming fixing errors
We switched to Avid. Night and day for efficiency and no software problems.

Do you think Airbase delivers good value for the price?

No

Are you happy with Airbase's feature set?

No

Did Airbase live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Airbase go as expected?

I wasn't involved with the implementation phase

Would you buy Airbase again?

No

I couldn't recommend Airbase to anyone.

Airbase Feature Ratings

Automated Accounts Payable Processes
1
Vendor Management
1
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated

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