ADP: Automatically DOES PAYROLL for you.
Overall Satisfaction with ADP Workforce Now
Pros
- The Bridge: I love using the Bridge because I can usually get the answer with out calling. I refer to the Bridge as my Bible.
- Very user-friendly: I've used other payroll software and even though there are some things I dislike, this is hands-down the best system.
Cons
- Customer Service: Although ADP has the best system, it's a pain to call their customer service. It is their biggest downfall--for the past 5 years that's my biggest complaint.
- Onboarding: I don't think onboarding is as user-friendly as it could be. I'm still entering most of the info manually. To me, it would just be easier to use DocuSign.
- I don’t think it’s beneficial to have the onboarding price included in the package, because onboarding really doesn’t save any time. That part is a waste of money in my opinion.
- AMS - but turns out it can't be integrated after we were told it could
Do you think ADP Workforce Now delivers good value for the price?
No
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
No
Did implementation of ADP Workforce Now go as expected?
No
Would you buy ADP Workforce Now again?
No
Comments
Please log in to join the conversation