Adobe Photoshop has been my go-to image editor for many years.
Updated July 25, 2014

Adobe Photoshop has been my go-to image editor for many years.

Robin Kelly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Adobe Photoshop CS 6

Overall Satisfaction with Adobe Photoshop

Adobe Photoshop is our go-to image editor for our Marketing and Design department at the university website, image editing, etc. Photoshop is used across campus on an as-needed basis depending on user and department needs.

Pros

  • Adobe Photoshop is the best image editor on the market. We can easily update image quality for the website and print publications using Photoshop.
  • Photoshop is by-far the best program for image optimization for the web. With multiple tools to use for the best quality without large file-size, I couldn't do without it.

Cons

  • Although I have no major changes suggested for Photoshop, I would love to have images open with a smaller screen instead of taking up the entire screen upon opening.
  • Photoshop it not a program for the inexperienced. I have been using the product for almost 20 years, and still learn techniques that are new to me.
  • With the ease of use, we can edit images quickly to the best available quality (look and feel) needed for our website.
  • Images can easily be updated and saved directly to our server with administrative rights.
  • The program is more expensive than many image editing programs. However, the end-result for experienced users brings the best quality available. Photoshop does have a learning curve.
As an experienced Photoshop user, I am happy that they product is updated upon each new release. The internet is full of online tutorials to assist with learning new techniques.
I have been an Adobe Photoshop user for many, many years, since the mid-90's. I am always excited for an upgrade to Photoshop. Adobe has greatly improved over the years in keeping with trends and ease-of-use. While there is a learning curve, those who have experience with photo editing will find Photoshop with great capabilities.
Adobe Photoshop is THE editor for images. For building flat files with a limited number of colors, there are more efficient programs in the Adobe collection. Because Photoshop is an advanced program, I would recommend the product to only users on our campus with the knowledge and expertise to use the program.

Using Adobe Photoshop

20 - We recommend Photoshop on our campus only to those with experience in editing photos. There are probably around 20-25 users on campus with experience using Photoshop.
2 - Two. The Marketing and Communications department on our campus assist users as needed using Photo Editing Software.
  • Image editing for the website
  • Image editing for graphic design
  • Image editing for billboards
  • Photoshop is a solution we use to edit images for faculty members when requested.
  • Adobe Photoshop comes with Adobe Bridge. This part of the program has allowed us to organize our photos, add metadata and keywords.
  • New web techniques.

Evaluating Adobe Photoshop and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
I came to the university 14 years ago with several years Photoshop experience. I have never been without it!

Adobe Photoshop Implementation

Download, Install.
Change management was minimal
  • Photoshop is a simple-to-install software program.

Adobe Photoshop Support

At times, the support at Adobe can be a bit frustrating with the language barrier. The support team seems to be reading from a script and will repeat everything you say back to them several times. Luckily, I have not had to use tech support with Adobe software but a few times.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes. When I needed to re-install the program upon a computer crash. The support person I ran across was very helpful and quick to assist me.

Using Adobe Photoshop

Because of my experience, i can give Photoshop a higher rating. Users with no experience with Photoshop will have the learning curve.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
None
  • The tool-bar is easy to use and easy to find.
  • Editing image size is easy to use.
  • Anything above minor photo edits do require time. But the end-result is worth it.

Comments

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