ActivTrak let's us focus on what's important - our people
March 04, 2025

ActivTrak let's us focus on what's important - our people

LeAnn Sanderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We use ActivTrak to spot trends, to validate concerns regarding workloads that are too heavy or too light and to guide performance discussions. It's been a great asset to our business especially as our remote workforce continues to grow.

Pros

  • Live reports is a great tool when I need specific information over a specific time period, the hover feature helps me get to the details I need
  • Automatic reporting helps my manager view the information they need to effectively observe their teams
  • The executive summary is the perfect snapshot to stay up to date on the organizations performance

Cons

  • The tutorials could be better, I do wish they provided an easy to follow example of an employees performance and answered the questions most managers have when using the tools
  • True integration with outlook calendars would be helpful so when productivity is low it's easy to see if the employee was in meetings, or on PTO. We have found if an employee puts pto on their calendar (or any other commitment) as an all day event it does not show up on the ActivTrak reports
  • We can provide a healthier work life balance by spotting trends where the work day is too long
  • We are able to maximize our ROI on new employees by making sure they have full productive work days
  • We have been able to provide effective performance coaching and terminate non productive personnel with data to back up our decisions
  • Live Reports is my favorite feature it helps me be a more effective manager and gives me peace of mind in a remote workforce environment
  • the Alarms are very helpful to our companies security, the notifications have helped us react quickly to mitigate risk
Before, we did not have any reports that told us how productive our employees were inside or outside of the office, ActivTrak has been a game changer
It helps us reallocate work and have conversations in real time when we see long work days for an extended amount of time. On the reverse when we see short work days we can address it immediately and guide a plan for improvement or reallocate work to keep employees productive
I feel like this is the same as the last question

Do you think ActivTrak delivers good value for the price?

Not sure

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

I wasn't involved with the implementation phase

Would you buy ActivTrak again?

Yes

I think ActivTrak is a very helpful tool but it took us a long time to learn how to use it and decipher the reports At the same time, we couldn't manage our remote workforce without it.

ActivTrak Feature Ratings

Automated data collection
7
Data analysis
6
Data integration
5
Data management
4
Self-service insights
8

Comments

  • Vanessa P | TrustRadius Reviewer
    Hi there - Thanks for taking the time to share your experience. Id love the opportunity for the team to turn your experience into a 5-star one. Would you be open to talking to someone on our product or customer experience teams If so please email me at teamactivtrak.com and Id love to connect you. Thanks again for your time and I look forward to hearing from you -Vanessa

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