Elevating Our Training Experience
June 27, 2024

Elevating Our Training Experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Absorb Engage

Overall Satisfaction with Absorb LMS

Absorb LMS streamlines training for our company, a niche business in a unique market with specialized training needs. By offering a centralized platform, it ensures consistent, skill-specific training for both customers and internal staff, enhancing knowledge retention and productivity. This ultimately boosts our service quality and client satisfaction.

Pros

  • Admin portal is easy to navigate
  • Learners Portal is easy to use
  • Course Portals are easy for our learners and look great
  • Client Success Support is superior

Cons

  • Batch updates to courses would be idea. Something you can use outside of the course window.
  • Privacy and other regulatory compliancy courses are now located in our LMS platform. We have had great success in monitoring our teams and ensuring we follow the required completion rates to maintain compliancy.
  • We now offer a host of onboarding courses for our teams that allow our learners to start with a solid foundation of skills and knowledge of the industry.
  • Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)
Our CSM has consistently provided exceptional customer service. They were prompt, knowledgeable, and patient, resolving our issues efficiently and ensuring a smooth experience with our LMS. Their expertise and dedication significantly enhanced our training operations, making them an invaluable resource for our organization.

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Absorb LMS go as expected?

I wasn't involved with the implementation phase

Would you buy Absorb LMS again?

Yes

We have clients that reach around the world. Our modules allow them to receive the training they need to succeed. Our internal learners are in office and remote, so the flexibility of an online learning platform has been a huge success and driver in our training program. Sometimes it's easier to instruct a group of learners in person so you can get the personal touch that an LMS or a recorded video doesn't offer.

Absorb LMS Feature Ratings

Course authoring
10
Course catalog or library
Not Rated
Player/Portal
10
Learning content
Not Rated
Mobile friendly
10
Progress tracking & certifications
10
Assignments
Not Rated
Compliance management
10
Learning administration
10
Learning reporting & analytics
10
Social learning
Not Rated
Gamification
Not Rated
Single Sign On (SSO) Enabled Learning
Not Rated

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