8x8 does the job
Updated August 04, 2023

8x8 does the job

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

We use 8x8 to handle all of our business phone call traffic, texts and internal messaging

Pros

  • Internal transfers
  • records calls
  • App is easy to use

Cons

  • Caller ID features on App
  • we save money on our phone bill
  • we now have text messaging ability
  • internal messaging

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

I am able to leave my office and still have access to my business with use of my App or 8x8 for the web.

8x8 Work Feature Ratings

Not Rated
Hosted PBX
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
10.0
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
10
Message alerts
10
10.0
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
10
8.0
Mobile app for iOS
8
Mobile app for Android
Not Rated

Using 8x8 X Series

4 - Customer Service Representative
Insurance Agent
Owner
1 - Computer Technical skills.
  • Text messaging
  • Internal messaging
  • Fax capability

Comments

  • Alison Stewart | TrustRadius Reviewer
    Alison Stewart
    (Vendor Representative) commented a year ago
    Dear Valued Customer, thank you for taking the time to leave us a review. It's great to hear that you are saving money and the 8x8 product is useful to you when you leave your office. We value your feedback.

More Reviews of 8x8 Work

  1. Home
  2. VoIP Providers
  3. 8x8 Work Reviews
  4. User Review of 8x8 Work