Overview
What is WellSky Rehabilitation?
WellSky Rehabilitation is a customizable and web-based EHR software designed for rehabilitation providers such as PT, OT, pediatric, and speech therapists. It provides centralized scheduling across multiple locations and disciplines, prioritized work-flow management, care plan document management, real-...
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What is WellSky Rehabilitation?
WellSky Rehabilitation is a customizable and web-based EHR software designed for rehabilitation providers such as PT, OT, pediatric, and speech therapists. It provides centralized scheduling across multiple locations and disciplines, prioritized work-flow management, care plan document management, real-time reporting on key performance indicators, standardized document templates supporting different therapy areas among other features.
One of the main benefits of WellSky Rehabilitation is its deep library of documentation templates that are specifically designed for rehabilitation practice needs. With this feature, rehab practitioners can easily create patient files including care plans while reducing documentation time significantly without compromising integrity. Additionally, the analytics dashboard supports customized graphical reports on key performance metrics which help in making more informed decisions about the clinic's operations.
With its billing tools integrated into treatment documentation workflows or patient charts automatically generating billing charges as treatments are completed when data is sent to billing providers with set schedules providing all-encompassing services throughout clinical procedures from intake to revenue cycle management. Overall WellSky Rehabilitation aims to offer a comprehensive solution that helps streamline workflow while minimizing manual efforts thus maximizing patient visits and ultimately improving outcomes.
WellSky Rehabilitation Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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WellSky Rehabilitation has been a game-changer for users who experienced poor billing platforms and significant financial loss. With Wellsky's easy-to-use product, users have saved time, streamlined their practice by eliminating paper processes through electronic documentation, and have a professional, compliant appearance. The system is uniform and comprehensive, with ongoing support from engineers and clinical specialists.
Users appreciate that the learning curve for WellSky Rehabilitation is minimal, making it easy to transition from previous versions. Additionally, the system allows for easy changes to documentation when needed, which has helped to streamline processes within practices. Furthermore, while some documentation systems are redundant and time-consuming, WellSky's product is more efficient, allowing users to evaluate and save templates easily. Finally, users must ensure that documentation is individualized rather than relying on previous documentation to flow forward which has resulted in greater accuracy of information and increased patient safety.
Ease of Use: Reviewers have consistently found WellSky Rehabilitation to be user-friendly and easy to learn, making training new staff a breeze. Many users also appreciate the variety of available reports that help streamline their practice.
Compliance: Several reviewers have praised WellSky Rehabilitation for its comprehensive tracking capabilities, which cover everything from insurance authorizations to therapist compliance with documentation requirements. The software's availability of reports is also particularly helpful in staying up-to-date on regulatory guidelines and patient progress.
Customer Support: Users have been extremely satisfied with the level of customer support provided by WellSky Rehabilitation. From onsite training to fast responses to problems that arise, many reviewers have called the support staff friendly and knowledgeable.
Difficulty of Use: The software is hard to navigate, and some features are time-consuming. Several reviewers have mentioned that scheduling and documentation can be challenging with WellSky Rehabilitation. Additionally, the billing clearinghouse feature called Citrix has been described as difficult to navigate, which slows down the billing process.
Lack of Flexibility: Some users find the software overly rigid and inflexible. For example, altering or deleting billing codes after a note has been signed can be challenging. Reviewers have also noted limitations on documentation for the RT and a lack of use for other clinicians, making it less efficient.
Customer Service Issues: Reviewers have reported issues with customer service since the company has grown bigger. Users do not get fast answers to questions posted, and quicker responses would be beneficial to users who encounter issues while using WellSky Rehabilitation.