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UZIO Reviews & Insights

Score9.4 out of 10

22 Reviews and Ratings

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Community Insights for UZIO

Synthesised from 11 verified reviews.


Synthesised from 11 reviews


UZIO serves organizations by providing comprehensive solutions for payroll and human resources management, addressing complexities like employee compensation, tax obligations, and benefits administration. In TrustRadius reviews, users widely highlight its accurate and flexible payroll system, including unlimited runs, and its ability to streamline HR tasks. It functions as a centralized HR portal, simplifying employee information and time-off tracking, and has proven effective for niche industries like cannabis.

Reviewers also noted smooth migration processes and responsive support, contributing to significant cost savings, with 27% reporting reduced expenses compared to previous solutions. However, areas for improvement include a lack of seamless integration with other business applications and a user interface that some found clunky or confusing. Performance issues like lagging and limited customization for complex scenarios were also mentioned, suggesting its suitability depends on specific feature and integration requirements.


  • Accurate and flexible payroll processing
  • Unlimited payroll runs without additional fees
  • Streamlined HR tasks and employee information management
  • Significant cost savings compared to alternative solutions
  • Effective administration of employee benefits
  • Lack of seamless integration with other business applications
  • User interface can be clunky and less intuitive
  • System performance issues, including lagging and login failures
  • Limited customization options for complex payroll scenarios
  • Missing specific functionalities like performance management systems
What positive or negative impact (i.e. Return on Investment or ROI) has UZIO had on your overall business objectives?

From 11 reviews

UZIO has generally demonstrated a positive impact on business objectives for its users, primarily through significant cost savings and enhanced operational efficiency. A notable 45% of reviewers highlighted UZIO's ability to streamline HR tasks, particularly in payroll processing and employee onboarding, leading to reduced time commitments. Furthermore, 27% of reviewers reported substantial cost reductions, often stemming from transitioning away from more expensive PEO services. The platform also appears to contribute positively to the employee experience, with 27% of users noting ease of use in features like time tracking. While the majority of feedback points to positive ROI, a smaller segment of reviewers (18%) identified limitations, such as missing specific functionalities like performance management systems or challenges with particular tasks like W2c issuance. These suggest that while UZIO delivers value in core HR and payroll functions, its suitability may depend on the specific feature requirements and scale of the business.

Cost Savings

We were paying a ridiculous amount of money for a PEO to provide HR and payroll needs, and the transition to UZIO was easy, reliable and very transparent. The savings we have generated as a result are HUGE.

Efficiency in HR Tasks

UZIO has had a positive impact on the time it takes to onboard/offboard or complete payroll.

Employee Experience

Employees report ease of use in time tracking.

Besides UZIO, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 11 reviews

Reviewers frequently utilize a range of specialized software solutions alongside UZIO, primarily focusing on accounting, point-of-sale, and operational management. These tools are generally viewed positively, with 27% of reviewers explicitly listing various software they regularly use and would implicitly recommend through their continued usage. The mentioned applications cover diverse business needs, indicating that users integrate UZIO into a broader ecosystem of essential operational tools. This integration suggests that while UZIO addresses specific requirements, other platforms are crucial for comprehensive business functions such as financial tracking, sales processing, and team management. The consistent mention of these tools, coupled with their positive sentiment, highlights their perceived value in streamlining daily operations for users.

Accounting Software

QuickBooks Online, Isolocity, Slack, MileIQ, Expensify

Describe how you use UZIO in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 11 reviews

UZIO primarily serves organizations by providing comprehensive solutions for payroll and human resources management, addressing the complexities of employee compensation and compliance. A significant portion of the feedback, 5 of 11 reviewers, highlights its utility in managing payroll, including tax obligations and benefits for American employees. For instance, one organization switched to UZIO after a negative experience with a larger provider, finding it effective for paying employees, taxes, and benefits. Beyond payroll, UZIO functions as a centralized HR portal, streamlining employee and manager requirements. Benefits administration is another key application, with 3 of 11 reviewers noting its role in facilitating easier sign-ups during open enrollment and managing ancillary products. While 2 of 11 reviewers praised the smooth migration process and responsive support, the user interface received mixed feedback from 3 of 11 reviewers, with some finding it user-friendly but others experiencing initial glitches and clunky pop-ups. Notably, UZIO also caters to niche industries, as 2 of 11 reviewers from the cannabis sector specifically mentioned its ability to accommodate their unique business needs.

Payroll and Tax Management

We use UZIO for our payroll as well as for our HR needs.

Benefits Administration

We use Uzio as our benefit platform , it allows an easier sign up for benefits and during open enrollment.

User Interface and Experience

It’s easy to toggle back-and-forth between the two. the system is user-friendly for both myself and my employees.

Please provide some detailed examples of areas where UZIO has room for improvement.

From 11 reviews

Reviewers identified several key areas where UZIO could be improved, primarily concerning its integration capabilities, user experience, system performance, and customization options. A notable concern, raised by 3 of 11 reviewers, was the lack of seamless integration with other essential business applications, leading to manual data entry and inefficiencies. Concurrently, 3 of 11 reviewers expressed that the user interface and overall user experience could be made more intuitive, citing instances of clunkiness and confusion during employee onboarding processes. System performance and reliability also emerged as a significant area for development, with 3 of 11 reviewers reporting issues such as lagging, login failures, and data loss. Furthermore, the platform's customization and flexibility were highlighted as needing enhancement by 3 of 11 reviewers, particularly regarding its ability to handle complex payroll scenarios and provide adjustable forms to meet specific organizational policies.

Integration with other systems

I do not like how UZIO doesn't sink with our time keeping app.

User Interface / User Experience

The UX/UI could be slightly easier to use

System Performance and Reliability

It lags behind enrollment changes or new enrollments causing deduction issues

Please provide some detailed examples of things that UZIO does particularly well.

From 11 reviews

Reviewers frequently highlight UZIO's proficiency in several core human resources and payroll functions, with a strong emphasis on its payroll processing capabilities. Over half of the reviewers, 6 of 11, specifically commend the platform for its accurate and flexible payroll system, including the benefit of unlimited payroll runs without additional fees. Beyond payroll, UZIO is also recognized for its effective management of employee-centric tasks, such as tracking time off and handling employee information and benefits, each noted by 4 of 11 reviewers. The system's user interface and reporting features also contribute positively to the user experience, with 3 of 11 reviewers citing their ease of use and ability to generate necessary reports. These aspects collectively suggest that UZIO provides a streamlined and efficient solution for critical HR operations.

Payroll Processing

Payroll - allows unlimited payroll runs with no extra fee!

Time Off Tracking

Keep track of time off

Employee Information and Benefits

Open Enrollment Tracking

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