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TriZetto Core Administration (Facets, QNXT and QicLink)

Score6 out of 10

5 Reviews and Ratings

What is TriZetto Core Administration (Facets, QNXT and QicLink)?

The TriZetto Core Administration platform aims to provide the flexibility, automation and configurability needed to boost payer efficiency and launch new business models. Cognizant’s line of TriZetto Healthcare Products provides enterprise-wide core administration solutions. Editions include Facets®, QNXT™ and QicLink™. These aim to enable organizations to conduct core administrative tasks with the ability to anticipate tomorrow’s healthcare industry with additional functionality and product integration.

Check out TriZetto Facets....

Use Cases and Deployment Scope

TriZetto Facets provides a robust dashboard that allows our managers to monitor multiple account users. Our AR is less than 18 days and our claims submission has a less than 2% error rate, the ease of use provided by Trizetto has significantly accelerated our cash flow.

Pros

  • Reduced claims errors and quick reprocessing
  • Easily monitor a 6-7 figure AR
  • View productivity across multiple departments

Cons

  • Customer service is exceptional, no issues here
  • Web portal is easy to use, again very satisfied
  • I would like to see more opportunites for training videos/ best use training

Return on Investment

  • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
  • Our ROI increased modestly with this service, although our team performs quite well with previous product

Other Software Used

Medisoft, MediTouch EHR, Adobe Acrobat DC