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Trello Reviews & Insights

Score8.4 out of 10

3,011 Reviews and Ratings

Top industries

Based on 27,180 HG Insights installations.

Community Insights for Trello

Synthesised from 17 verified reviews.


Synthesised from 17 reviews


Trello functions as a widely adopted platform for structuring work, primarily serving organizations in task and project management, as reported by 76% of reviewers, while also being leveraged for individual productivity by 35%. It effectively addresses business challenges by centralizing information and fostering synchronization among team members, particularly benefiting distributed teams, a point highlighted by 29% of reviewers. The platform's core strength lies in its robust task organization and management capabilities, with 88% of reviewers commending its structured tracking through features like checklists and card creation. Reviewers consistently praise Trello for its ability to enhance team collaboration and communication, a benefit noted by 35% of users. Its intuitive interface and ease of use are frequently cited as significant contributors to its accessibility for managing projects and team activities. Furthermore, the platform's existing customization and flexibility allow users to adapt boards to specific workflows, though this area also presents opportunities for enhancement. Trello consistently delivers a positive return on investment by significantly improving organizational structure and operational efficiency. A substantial 47% of reviewers report that Trello directly contributes to better organization, which in turn boosts overall operations and task management. This often translates into tangible time savings, with 41% of reviewers noting reduced time spent on project tracking and an increase in productivity. The platform's cost-effectiveness and ability to streamline processes are also key drivers of its perceived ROI, as highlighted by 29% of reviewers. Despite its strengths, Trello has several areas for improvement. The most frequently cited concern, mentioned by 35% of reviewers, is the desire for more extensive customization and flexibility, including diverse formatting options and greater control over information organization. Additionally, 12% of reviewers noted a need for more robust reporting and analytics features, perceiving Trello as better suited for task management than comprehensive project oversight. Other areas for development include addressing occasional performance and reliability issues, refining notification systems for better detail and volume control, and enhancing advanced project management capabilities, such as handling dependencies in complex projects.


  • Robust task organization and tracking via cards and checklists
  • Enhanced team collaboration and communication
  • Intuitive interface and high ease of use
  • Positive return on investment through improved efficiency
  • Streamlined organizational structure and productivity
  • Limited customization and formatting options for boards
  • Insufficient reporting and analytics features for comprehensive oversight
  • Occasional performance and reliability issues (e.g., site slowness, crashes)
  • Suboptimal notification system lacking detail or overwhelming users
  • Lack of advanced project management capabilities, particularly dependency tracking
What other products like Trello have you used or evaluated?

From 17 reviews

Reviewers frequently mentioned several other project management and collaboration tools they have used or evaluated in contexts similar to Trello. Among these, four distinct products were each cited by 2 of 17 reviewers: Asana, ClickUp, Slack, and Notion. These tools are often listed in conjunction with one another, suggesting that users explore a suite of options for task management, communication, and knowledge organization. Asana and ClickUp, for instance, were both identified as alternative project management platforms, indicating that users consider a range of dedicated solutions for structuring their work. Similarly, Slack was noted as a communication platform, which often integrates with or complements project management tools. Notion was also mentioned as a versatile workspace, highlighting a trend where users seek flexible tools for notes, databases, and project tracking. The consistent, albeit limited, mention of these products suggests that users are actively comparing and integrating various platforms to meet their specific workflow needs.

Asana

Slack, Asana and monday CRM

ClickUp

Slack, Asana and ClickUp

Slack

Slack, Asana and monday CRM

What positive or negative impact (i.e. Return on Investment or ROI) has Trello had on your overall business objectives?

From 17 reviews

Trello consistently demonstrates a positive impact on business objectives, primarily by enhancing organizational structure and improving operational efficiency. A significant majority of reviewers, 8 of 17, reported that Trello directly contributes to better organization, which in turn benefits their overall operations and task management. This improved organization frequently translates into tangible time savings, with 7 of 17 reviewers noting reduced time spent on tracking projects and an increase in overall productivity. Furthermore, Trello is perceived to deliver strong return on investment (ROI) due to its cost-effectiveness and ability to streamline processes, a point highlighted by 5 of 17 reviewers. The platform's capabilities in project tracking and communication are also frequently cited as a key driver of these positive outcomes, enabling teams to visualize progress and reduce communication issues, as observed by 5 of 17 reviewers. These interconnected benefits collectively contribute to a more efficient and productive operational environment.

Improved Organization

I rely on Trello to keep me organized, and therefore it benefits my organization as a whole.

Time Savings

Time saved

ROI and Efficiency

The return on investment was excellent because I used the free version.

Besides Trello, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 17 reviews

Reviewers frequently utilize a diverse array of software tools alongside Trello, with collaboration platforms being the most commonly cited category. Nearly half of the reviewers (7 of 17) highlighted various collaboration tools, indicating a strong reliance on integrated communication and project management solutions to support their workflows. This suggests that while Trello serves a specific function, it often operates within a broader ecosystem of interconnected applications. Productivity software was also noted by 3 of 17 reviewers, emphasizing the ongoing need for tools that streamline daily tasks and office operations. A smaller segment of 2 of 17 reviewers mentioned creative software, suggesting that some users integrate Trello into workflows that involve design or multimedia production. The overall sentiment across these categories is mixed, reflecting the varied experiences and specific needs driving tool selection among users.

Collaboration Tools

Slack, Google Drive

Productivity Software

QuickBooks Online, Microsoft 365

Creative Software

Adobe After Effects, Adobe Premiere Pro

Describe how you use Trello in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 17 reviews

Trello is widely adopted by organizations for structuring work, primarily serving as a robust tool for task and project organization, as reported by 76% of reviewers. Its utility extends from managing day-to-day activities and tracking ongoing projects to overseeing complex software development initiatives, helping teams prioritize and maintain visibility into workstreams. Beyond team-level project management, Trello is also frequently leveraged for personal productivity, with 35% of reviewers noting its effectiveness in organizing individual tasks and workflows. This dual functionality allows for both structured team collaboration and individual task management. Furthermore, the platform addresses business challenges related to communication and accountability, particularly for distributed teams, as highlighted by 29% of reviewers, by centralizing information and ensuring all members are synchronized on objectives and responsibilities.

Task and Project Organization

I use Trello to organize and schedule my day to day tasks.

Personal Productivity

I use it for my volunteer projects, board roles and work.

Collaboration and Communication

My employees are scattered across the US. We use Trello to track the activities that need to be accomplished, as well as who is responsible for accomplishing them.

Please provide some detailed examples of areas where Trello has room for improvement.

From 17 reviews

Reviewers identified several areas where Trello could enhance its functionality, primarily concerning customization, reporting, and core project management capabilities. The most frequently cited area for improvement, noted by 6 of 17 reviewers, is the platform's Customization and Flexibility. Users expressed a desire for more diverse formatting options for boards, a wider range of color coding choices, and greater control over how information is organized, such as nested categories or more flexible date management. Beyond visual and organizational flexibility, other significant concerns, each mentioned by 2 of 17 reviewers, include the need for more robust Reporting and Analytics features, as Trello is perceived as better suited for task management than comprehensive project oversight. Users also raised issues with Performance and Reliability, citing instances of system crashes and overall site slowness. Furthermore, Notifications and Communication were highlighted as needing refinement, with reviewers experiencing unhelpful email notifications lacking sufficient detail or an overwhelming volume of alerts. Finally, the platform's capacity for Advanced Project Management was noted as an area for development, specifically regarding the handling of dependencies in complex projects.

Customization and Flexibility

I wish that you could click a button and create different versions of the charts you created, for example, if my board could turn into a gantt chart!

Reporting and Analytics

Trello Lacks comprehensive reporting. Even with Paid features these things are missing

Performance and Reliability

Overall site performance

Please provide some detailed examples of things that Trello does particularly well.

From 17 reviews

Trello is widely recognized by reviewers for its strong capabilities in task organization and management, with 15 of 17 reviewers highlighting this aspect. Users frequently commend its ability to facilitate structured task tracking through features like checklists, card creation for specific tasks, and various organizational tools such as color-coding and priority statuses. Beyond individual task handling, Trello also excels in fostering team collaboration and communication, a benefit noted by 6 reviewers. Its intuitive interface and ease of use contribute significantly to these strengths, making it accessible for managing projects and team activities, as observed by 4 reviewers. Furthermore, the platform's customization and flexibility, mentioned by 4 reviewers, allow users to tailor boards and cards to specific workflows, enhancing its utility for diverse project needs.

Task Organization and Management

Project Management

Collaboration and Communication

Trello has excellent collaboration features - you can tag others in comments and have an ongoing chain of communication within specific cards or you can add "members" to tabs so they can follow progress.

Ease of Use and Intuitiveness

Ease of use

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