Overview
What is Systemware?
Systemware headquartered in Addison, Texas offers their eponymous enterprise content management (ECM) platform.
Pricing
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Medical Banking Software Demo for Systemware
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Systemware?
Systemware's Content Cloud helps users find and extract data wherever it is stored and transform and deliver information in the context needed for each business line to support reporting, analysis, correspondence, and customer communications distributing large quantities of data in multiple formats, and supporting millions of requests for information daily.
The vendor says key differentiators include:
Modernize—next generation ECM that is flexible, scalable and secure
Interoperate—find and extract data wherever it is and transform and deliver information in the context needed.
Automate—create a productivity-driven environment by automating repeatable tasks or workflows, automating capture, and/or automating delivery to 3rd party tools
Personalize—an environment that fosters productivity by being more responsive to requests for information and improving customer experience
Enable—connect to content wherever it is and enable it for actionable intelligence—reporting, audits or sharing with 3rd party
Systemware Features
Enterprise Content Management Features
- Supported: Content capture & imaging
- Supported: File sync, storage & archiving
- Supported: Document management
- Supported: Records management
- Supported: Content search & retrieval
- Supported: Enterprise content collaboration
- Supported: Security, risk management & information governance
- Supported: Contract lifecycle management
- Supported: Automated workflows
- Supported: Mobile support
- Supported: Integration
Additional Features
- Supported: Enterprise level disaster recovery and resiliency
- Supported: Transform and deliver content in a variety of formats
- Supported: Containerized deployments: Docker, Kubernetes
Systemware Screenshots
Systemware Videos
Systemware Integrations
Systemware Competitors
- Alfresco
- M‑Files
- OpenText Content Suite Platform
- OnBase
- Laserfiche
- Box
- ASG
- IBM
- Oracle
- Sharepoint
Systemware Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Azure, AWS, z/OS, Bare Metal |
Mobile Application | No |
Supported Countries | Full internationalization available |
Supported Languages | Full internationalization available |
Systemware Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 10% |
Enterprises (more than 500 employees) | 90% |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Users have found this product to be incredibly beneficial in managing their customer information. With the ability to keep all customer data in one secure place, they have experienced ease and efficiency in their daily operations. Additionally, customers in educational settings have found remote access to files extremely convenient, especially for storing and accessing didactic material. This has greatly improved their ability to share and collaborate on educational resources.
The product has also successfully addressed various challenges faced by users with legacy applications. By providing a more resilient and hardened solution, it has helped users overcome issues related to outdated systems. Moreover, a credit union was able to save significant person-hours through automated file processing of financial documents, resulting in increased productivity and streamlined operations.
One of the standout features of the product is its robust search and retrieval capabilities. Users have expressed how invaluable this functionality is for their day-to-day tasks. The ability to quickly find and access documents has not only improved productivity but also allowed staff to focus on other important responsibilities.
In addition to its user-friendly interface and powerful search capabilities, the product offers a centralized location for imaging storage. It seamlessly integrates with core systems, providing a comprehensive solution for document storage and management.
A company using this product praised its ability to store documents and reports in a searchable, maintainable, and controlled storage environment. This has facilitated research activities, especially when it comes to retrieving multiple types of documents for the same individual. The quick resolution of this problem has made employees happy and improved overall efficiency.
Meeting regulatory requirements for content retention is another key use case for this product. Users have found that it effectively helps them comply with regulations by securely storing and managing their content.
Finally, the partnership between the company and Systemware has been highly valued by users. The provider's attentiveness to customer needs and willingness to work towards fulfilling them have solidified the trust between the two parties.
Overall, this product has proven itself as a reliable solution for managing customer information, providing remote access to files, addressing legacy application challenges, automating file processing, improving search and retrieval capabilities, offering a centralized storage location, meeting regulatory requirements, and fostering a valuable partnership with its users.
Effortless to use: Reviewers have found the Systemware Content Cloud software effortless to use, appreciating its user-friendly interface and easy customization options. Multiple users have mentioned this as a positive aspect of the software, emphasizing its intuitive design and seamless navigation.
Versatility in CPU consumption: Several reviewers have praised the versatility of Systemware Content Cloud's CPU consumption, enabling storage scalability across different devices. From simple personal devices to complex business systems, the software offers infinite storage possibilities while efficiently managing system resources.
Constant improvement and receptiveness to feedback: Users appreciate that Systemware Content Cloud is continuously improving based on customer feedback. Some reviewers who have been using the software for over five years noted significant enhancements since their initial adoption. They commend Systemware for actively seeking input from users and implementing updates that enhance the overall user experience.
Learning Curve: Some users have found the learning curve of the product to be slight but still not appreciated, indicating that it may take some time and effort to fully grasp all the features and functionality.
User Interface Improvement: Several reviewers have mentioned that while the user interface is good, it needs further improvement, particularly in managing cloud users. This suggests that navigating and managing users within the cloud environment can be challenging or less intuitive than desired.
Error Handling Process: A number of users have expressed dissatisfaction with the error handling of the application, stating that it could be better and that the process of solving errors is too lengthy. This indicates that encountering and resolving errors within the software may require significant time and effort.