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Symantec Web Security Service

Symantec Web Security Service

Overview

What is Symantec Web Security Service?

Symantec Web Security Service (WSS) is a line of defense against modern day cyber threats. It provides secure web services, enables enterprises to control access, protects users from threats, and secures their sensitive data.

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Learn from top reviewers

Symantec is the ultimate security provider.

Rating: 9 out of 10
January 23, 2023
IncentivizedVetted ReviewVerified User
On our web servers, we monitor, examine, and prevent harmful network traffic using Symantec Web Security Service. It provides a completely isolated network with security. It i...
Continue reading
Vinay Salvanca
Manager - Other
Head Of Physics Department
FIITJEE Limited
Symantec Web Security Service3 years of experience

"Symantec Web Security Service provides robust endpoint protection with ease of use."

Rating: 8 out of 10
January 16, 2023
IncentivizedVetted ReviewVerified User
We use Symantec Web Security Service to monitor, analyze, and block malicious network traffic on our web servers. It gives an unidentified network complete network isolation s...
Continue reading
Adil Khan Robin
Team Lead - Information Technology
Front-end Developer| Team Lead
Dhaka IT Solution
Symantec Web Security Service1 year of experience

One Store shop for all security solutions

Rating: 9 out of 10
November 10, 2021
IncentivizedVetted ReviewVerified User
We moved to Symantec Web Security Service 5 years back from Forcepoint and it was expensive but in hindsight i can say it was a wise decision. Today our 130K users use WSS to ...
Continue reading
Verified user
General Manager
Symantec Web Security Service5 years of experience
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Pricing

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Symantec Web Security Service

Symantec Web Security Service

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What is Symantec Web Security Service?

Symantec Web Security Service (WSS) is a line of defense against modern day cyber threats. It provides secure web services, enables enterprises to control access, protects users from threats, and secures their sensitive data.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Symantec Web Security Service?

Symantec Web Security cloud delivers always-on, advanced malware protection, enforces acceptable use policies, and protects against confidential data loss for businesses looking to protect web use for employees. Support for roaming users extends protection and control outside the corporate network.

Symantec Web Security Service Features

  • Supported: Detect Threats
  • Supported: Control Access
  • Supported: Protect Users

Symantec Web Security Service Competitors

Symantec Web Security Service Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec Web Security Service Downloadables

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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec Web Security Service, or WSS, has been praised by users for its ability to keep employees safe from online threats and provide easy-to-use web security. Users appreciate the updated protection from the web and the fact that WSS keeps them safe from viruses and malware attacks. The product is valued for its ability to detect and clean infected contents, provide web controlling solutions, and fit within budget constraints.

WSS is used for securing internal networks, ensuring PCI compliance, preventing data leaks, protecting roaming users, enforcing multi-factor authentication, and reducing malicious web traffic. It offers in-depth threat intelligence and analytics, as well as SSL/TLS traffic inspection to detect and block threats in encrypted traffic streams. Additionally, users rely on WSS for managing user experience with security services, secure web gateways, enhancing decision making, web application and app security, seamless integration and visibility across environments, protecting against cyber risks, avoiding network and firewall issues, storing files, protecting against application threats, network security, fixing errors, providing security storage backup and availability services.

Users have found WSS to be a reliable tool for monitoring, analyzing, and blocking malicious network traffic. They also use it for protecting web servers by removing malware and spyware. Beyond its core security functionality, customers have reported improved productivity and efficiency in managing their work with the product. They appreciate the user-friendly interface, wide range of features with customization options, seamless integration with other tools and platforms including a convenient mobile app. Customers have praised the scalability of WSS as well as the quality of customer support provided by the company.

Intuitive User Interface: Users have consistently found the user interface of Symantec Web Security Service to be intuitive and easy to navigate, making tasks easier. This sentiment was expressed by a significant number of reviewers.

Wide Range of Customization Options: The tool offers a wide range of customization options, allowing users to monitor, analyze, and filter network traffic on web servers with malicious patterns and signatures. This highly appreciated feature was mentioned by numerous reviewers.

Centralized Policy-Based Protection: The Symantec Web Security Service tool provides a centralized policy-based protection that covers all endpoints, making it easy to protect multiple devices and ensuring the security and safety of corporate data and compliance. Many users praised this aspect of the product.

Longer process times for confirmation: Some users have experienced longer process times to get confirmation, which has caused delays in their workflow and frustration.

Lack of certain features compared to other vendors: Users have compared the product to other vendors in the market and found that it lacks features such as DDOS protection, OWASP attack defense, and some security. This has led them to feel that the product may not be as comprehensive or effective as competitors' offerings.

False alarms requiring manual interventions: Users have mentioned that the product sometimes generates false alarms, which require manual interventions. This can be time-consuming and disrupts their work, causing inconvenience and frustration.

Users have provided several recommendations for the product. First, many users recommend taking advantage of the gold membership option, as it provides additional benefits and features. Second, while some users mention that there is a bit of a learning curve, the overall consensus is that the platform is great and solid. Lastly, users appreciate the ease of setup and user-friendliness of the product. It is considered convenient and simple to organize.

Overall, users find it to be a good solution, with positive feedback regarding security, performance, and protection. However, there are also suggestions to add more services and improve support services. It is recommended for users to thoroughly understand the licensing model and consider configuring it with support.

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"Symantec Web Security Service provides robust endpoint protection with ease of use."

Rating: 8 out of 10
Incentivized
January 16, 2023
AK
Adil Khan Robin
Front-end Developer| Team Lead
Dhaka IT Solution (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Symantec Web Security Service
1 year of experience
View profile
Use Cases and Deployment Scope
We use Symantec Web Security Service to monitor, analyze, and block malicious network traffic on our web servers. It gives an unidentified network complete network isolation security. In addition, we recently acquired WSS for our network. It protects remote workers best and changes home-based workers' security outlook. This antivirus tool instantly removes malware and spyware. Overall, network traffic detection protects web servers from advanced cyber-attacks. The functionality and features of our multi-vendor integrated network meet all of our requirements. Network security admins give architecture confidence and security.
Pros
  • Symantec's security is excellent.
  • Automatic web security from threats.
  • Data loss policies and EDR are good.
  • Easy product configuration and performance GUI.
Cons
  • The price is a bit steep.
  • Integrating a company-specific product is challenging.
  • Memory consumption is high, which slows disks with more storage.
Likelihood to Recommend
Symantec Web Security Service monitors and filters network traffic to protect web servers from cyberattacks. Its single dashboard view, excellent UI/UX, and easy DLP integration make it a market leader. Excellent sandboxing for safe browsing in restricted IT networks. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. However, alerts and notifications only work quickly when large-scale DDoS attacks happen.
Most Important Features
  • Access method with granularity.
  • Isolating the web and monitoring.
  • Data PODs are everywhere.
  • DLP/isolation/firewall integration (all Symantec only)
  • Its security and multi-device protection
Return on Investment
  • It allows extensive monitoring, analysis, and filtering, and the user interface is intuitive and straightforward to configure.
  • Network traffic detection protects web servers from advanced cyber-attacks that could lead to DoS attacks.
  • It monitors and filters network traffic to protect web application developers and admins from cyber-attacks on web servers.
Alternatives Considered
Symantec Web Security Service is a powerful tool for moderating website traffic and protecting user data. Easy DLP integration makes it a market leader, and it works with Symantec DLP and EDR to protect remote users' browsing activity. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. Unified threat dashboard with seamless alerting. So compared to other solutions, it is standout.
Other Software Used

Symantec is the ultimate security provider.

Rating: 9 out of 10
Incentivized
January 23, 2023
VS
Vinay Salvanca
Head Of Physics Department
FIITJEE Limited (E-Learning, 201-500 employees)
Vetted Review
Verified User
Symantec Web Security Service
3 years of experience
View profile
Use Cases and Deployment Scope
On our web servers, we monitor, examine, and prevent harmful network traffic using Symantec Web Security Service. It provides a completely isolated network with security. It improves the security perspective for home-based employees and better protects remote workers. Malware and spyware are immediately removed by this antivirus program. Network traffic monitoring shields web servers against sophisticated cyber-attacks in general.
Pros
  • Complete web protection.
  • Easy to setup.
  • Great reputation and credibility.
Cons
  • Slows down the system.
  • On the costlier side.
Likelihood to Recommend
It is a cloud-based online security service that offers a variety of tools to guard against risks that may be found on the internet, such as malware, phishing, and advanced persistent threats (APTs). We rely extensively on web-based applications and services, and this software's strong protection against web-based attacks has been one of the main purchase reasons.
Most Important Features
  • Cross Platform Support.
  • Web Filtering.
  • Advanced Threat Protection.
Return on Investment
  • Slightly on the costlier side.
  • Less risk of security lapse.
  • Extensive protection against web attacks.
Alternatives Considered
Skip; have mainly used bundled/default products before this purchase.
Other Software Used

One Store shop for all security solutions

Rating: 9 out of 10
Incentivized
November 10, 2021
Verified User
General Manager in Information Technology
Information Technology & Services Company, 10,001+ employees
Vetted Review
Verified User
Symantec Web Security Service
5 years of experience
Use Cases and Deployment Scope
We moved to Symantec Web Security Service 5 years back from Forcepoint and it was expensive but in hindsight i can say it was a wise decision. Today our 130K users use WSS to get the industry standard protection from various internet based threats and in addition, it also take care of APTs and Data security issues. A single store solution is really helping us in better integrations and incident response.
Pros
  • Close to no loophole
  • Does what it says
  • One store shop for all security solutions
Cons
  • Advanced and targeted attacks
  • Policy granularity
  • better support
Likelihood to Recommend
If you have a large enterprise with roaming users and high threat risk because of the way your employees are scattered across the globe and work in a
Most Important Features
  • Web Filtering & integrated risk rating
  • Data protection for all channels
  • Advanced threat protection
  • Cloud Application visibility
  • No Infra management
Return on Investment
  • Almost half the cost compared to legacy on prem infra
  • No Management means we can reduce on the IT personal
  • Better data protection
Alternatives Considered
Paloalto or netskope or zscaler do not offer one store shop for your security solution and that's where Symantec Web Security Service wins big. They have solutions for every need of an enterprise and that too with leading offering for all the products. This helps in easy manageability and little operational headache. The GIN database ensures that we have the best in class intelligence.
Other Software Used
Support Rating
5
The support has become average ever since broadcom acquisition and they moving to GCP. There is no focus of existing customers as the presale do not exist.
Premium Support
Yes we did but its of no use.
Bug Resolution
Yes
The response time for bug is average . They do fix them but takes lot of time.
Exceptional Examples of Symantec Web Security Service Support
I had a query about geolocation policy and they helped same day :)
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