All-around powerhouse for acquiring new software customers
Rating: 10 out of 10
August 16, 2021
Vetted Review
Verified User
1 year of experience
We are a holdings company with many brands in our umbrella, including technology and software companies. We use SourceForge for multiple software products in our portfolio. It's being used to drive customer acquisition at our software company by showcasing our software, generating new customer leads, and sending large amounts of quality click traffic to our software's website. It addresses a number of problems including new user acquisition, marketing, and reputation management. We're able to collect and showcase customer reviews, list all of our product integrations, list marketing materials and assets like screenshots and videos, and acquire new customers who are interested in our software.
- Very comprehensive software search engine
- Filter software by integrations, region, organization type, company size, and more
- Easy user review collection program
- Great customer support (by email or phone)
- Competitive pricing
- Unlimited clicks/leads for a flat rate (compared to PPC)
- Buyer insight data about who looks at our software
- Detailed reporting
Cons
- We'd like to be able to embed Vimeo videos
- Would be nice to be able to list case studies within their platform
- Brand exposure
- Central reputation management platform
- Vast quantity of potential new qualified customers
- Buyer insight data to be used in remarketing campaigns
- Large amount of new customers at a very low customer acquisition cost
- Significant driver in our portfolio company's 100% YoY growth
- Large amount of customer data for our sales team
We have a page on Trustpilot as well, but Trustpilot is not focused just on software and technology like SourceForge is. If you want to market your software, SourceForge offers a large volume of specific tools relevant to software marketing and customer acquisition. SourceForge has some unique integration and comparison features I have not seen on other software comparison platforms.
- Online training
We did not have to purchase additional support. Support is included free of charge, which is much appreciated.
Yes
We did notice one small bug in their search feature. They had it fixed within 48 hours.
Our campaign manager stayed on the phone for me the entire time as I set up and optimized my product listing. I had so many questions and felt as though I was taking up too much of their time at one point, but they were patient as ever and really helped us optimize our performance as much as possible. You can tell they actually care about getting it right.
- Customizing your software's attributes is very unique and cool compared to other platforms
- Adding images and descriptions is easy
- Collecting user reviews is a breeze
- They have so many categories that sometimes I am unaware if we are missing one
Yes
The mobile interface works just as well as the desktop interface. SourceForge on mobile is responsive to all smartphone devices. You can also administer your product listing from mobile if you need to. No issues at all with mobile usage and it's polished and fully usable.