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Socialcast (discontinued)

Score10 out of 10

12 Reviews and Ratings

What is Socialcast (discontinued)?

Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availability (EOA) effective May 2018.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Socialcast (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 12 ratings of Socialcast (discontinued)'s features
View all features

Top Performing Features

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 9

  • Surveys

    Users can create and participate in surveys to get input from other collaborators.

    Category average: 8

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.4

Areas for Improvement

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.5

  • Visual planning tools

    Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

    Category average: 7.8

  • Versioning

    Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

    Category average: 8.1

Reviews

What users are saying about Socialcast (discontinued).
View all reviews

SocialCast - Software to implement an internal social network and very useful to improve team collaboration

Incentivized
Vinicius LimaView profile
Computer Technician in Information Technology at Superintendência de Tecnologia da Informação - Universidade de São Paulo (5001-10,000 employees employees)

Pros

  • You can create public spaces separated by subjects of interests and put members inside.
  • Private messages are available to create a privacy between members.
  • You can follow a member to see any thoughts and ideas shared in the social network.
  • Single sign-on (SSO) support. It may help to convince people to adopt the platform
  • The tool used to say "thanks" to another member for some accomplishment is amazing!

Cons

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved

Return on Investment

  • Improvement in team communication
  • Easy way to spread news and interesting feeds.
  • Less e-mail floods (non-read messages a lot of times)

Alternatives Considered

CA Flowdock and Igloo

Socialcast: Great Collaboration Tool

Incentivized
Richard BirdView profile
IT Software Administrator in Information Technology at Rowmark, LLC (201-500 employees employees)

Pros

  • Email Notifications
  • Light Projects
  • Idea Boards
  • Collaboration

Cons

  • Mobile App does not provide enough functionality to be useful, but improvements have been made.
  • More workflow tools
  • More common business process apps

Return on Investment

  • Free up to 50 Users
  • Solved a business communication problem
  • Need paid subscription for SSO, etc.

Other Software Used

Smartsheet, Epicor ERP, KiSSFLOW

An okay option

Incentivized
Jeannette SaysomvangView profile
Student at RIT (5001-10,000 employees employees)

Pros

  • Had an easy to use interface.
  • The ability to opt in and out of various groups is great.
  • It works great for large companies with lots of people.

Cons

  • I had some issues with uploading photos where they would turn out upside down.
  • No organized file system.

Other Software Used

Slack

Socialcast is a great tool for dispersed teams

Incentivized
Elizabeth Gonzalez
Communications & Engagement Intern at Americas Society/Council of the Americas (10,001+ employees employees)

Pros

  • Socialcast offers project management tools, where you can upload files, and set up checklists right on the platform.
  • It allowed my team across different countries to convene in a single platform, where it was easier to follow the string of conversation rather than in an email chain.

Cons

  • It would be useful to have an integrated video app for video conferencing.

Return on Investment

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.

Socialcast - a sleek dark horse in a competitive field of ESNs.

Susan Scrupski
CEO and Founder in Corporate at Change Agents Worldwide LLC (11-50 employees employees)

Pros

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.

Cons

  • There is limited functionality with some of the mobile device apps. I'm only familiar with iPhone, but I've heard this from other users. Photos sometimes do not render; you can sometimes not see links that were posted from the web view.
  • Socialcast does not offer presence which we'd find useful.

Return on Investment

  • Ha. We could not run our business without Socialcast. It is our primary channel of communication.

Usability

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