TrustRadius Insights for SkyPrep LMS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have made several recommendations for SkyPrep based on their experience with the platform.
One recurring recommendation is to set up a demo to fully explore all the functions that SkyPrep offers. Users believe that this will provide a comprehensive understanding of the platform's capabilities.
Another common recommendation is to plan groups and learning paths ahead of time for better reporting in the long term. Users suggest that organizing these elements in advance will help with tracking progress and measuring success.
A third frequently mentioned recommendation is to watch videos to learn the full functionality of the program. Users have found that these videos provide valuable insights and enable them to make the most of SkyPrep's features.
We use SkyPrep as a training platform for roughly 700 external consultants. We need to be able to easily create and upload training courses, monitor their login for troubleshooting, audit their completion status as required by clients and other regulatory bodies. We are also moving our internal team (800 staff) to SkyPrep later this year.
Pros
I can get user or course related reports easily. I can even design how I want my reports and when I want them as well.
If the users have any issues, I can login and see what problems they are facing and solve it.
The materials for the courses can be very easily created. I've uploaded powerpoints, pdfs, documents and webinars as part of courses. There is a high level of customization that is available.
Cons
While reporting is one of their strong suites, it can be more detailed, specifically at the user level.
The sheer number of customization options available can also be a detriment as it can cause errors downstream. We have a great account manager (Madison) who resolves all our issues in a timely manner.
Likelihood to Recommend
Its great if you need to audit the learners or need a system its easy to navigate.
We needed a platform that handled large video recordings
effectively, had a simpler interface, and was easier to use as an
administrator. We needed something easier for our internal and external users to navigate and was high performing in video playback. We will be using some of the other features as our needs grow and our use on the platform matures.
Pros
The SkyPrep LMS staff are super easy to deal with, and it's a great product with an easy UI.
For the price, if offers great functionality.
It's also super easy to configure.
Cons
Nothing; our experience has been, and continues to be, very positive. I would advise others to strongly consider SkyPrep LMS.
Likelihood to Recommend
Perfect for warehousing Learning & Development content and creating unique training opportunities for specific clients.
We haven't run into any situations where SkyPrep LMS has not been appropriate.
The SkyPrep LMS is our main platform for eLearning. This platform helps prepare our restaurant employees for their on-the-job training. The platform is very easy to use and user friendly. The AI functionality is awesome and it helps us create scenarios with customers exactly like our staff members will face. We can monitor the nuts-and-bolts training and monitor how each employee will respond to situations with customers.
Pros
AI features are very revealing with how a new hire will react when faced with situations from a real life guest.
Training modules are easy to set up albeit time consuming
The reports are easy to use and generate.
Compliance is easy to monitor with alerts
Cons
Integrations could be expanded
Likelihood to Recommend
We were able to use the AI feature to implement an angry customer scenario. I wanted to see (and our owners to see) how each employee will handle a guest who is impossible to please. We like to think we can satisfy all guests, but the reality is there are folks who are very hard to please and we're able to see specifically what is typed in by our employees/new hires and how the AI responds.
We use SkyPrep LMS to manage our organizational training, covering various aspects like onboarding and orientation, annual training, capacity building, and re-certification for professional staff. SkyPrep LMS makes it easy for educators to create, revise and upload content, manage users, and follow-up with minimal hassle. The self-enrollment option also allows for new users to get up and running quickly.
Pros
Detailed reports of users/learners and their progression in training
Self-enrollment process without having IT or admins having to intervene
Single Sign-on that works with Office 365 environments
Cons
Self enrollment can lead to duplicate accounts, ability to merge those accounts would be an area of development
Likelihood to Recommend
SkyPrep LMS is great for small and larger organizations alike. The backend is fairly intuitive to become familiar with so administrators would not require a great deal of training to set-up their learning management system. There is granularity in which you can provide permissions for content creators, educators, IT staff, that is not necessarily all or none. The "learning paths" feature can also allow for creation of different curriculums for various groups/types of staff.
VU
Verified User
Administrator in Information Technology (501-1000 employees)
We wanted to use SkyPrep LMS to provide CBT for our new hire training for new employees. We onboard new employees almost weekly which drains a lot of resources. Additionally, we wanted to offer asynchronous learning to support growth and development. We use the platform for internal employee training only at this time, but the cost savings in time has been extremely impactful.
Pros
The sales team member was very low pressure
Our account manager is helpful and accommodating
The platform is relatively simple to set up for implementation
Cons
Would like to be able to navigate from user details to the next user versus returning back to the list of users
Would like to see whether a knowledge booster was sent
Wording of auto-enrollment functions can be confusing
Likelihood to Recommend
SkyPrep LMS is a great LMS that doesn't necessarily require several months of work, or previous experience to implement. The system configuration settings are relatively simple and user friendly - this is my first LMS implementation and I completed the process on my own within just a few months. There are features we haven't yet tapped into, and plan to expand in the coming years, but basic core functions can be set up in a short timeframe.
We use SkyPrep LMS for training purposes. We add staff and track their progress. I also have done my training on SkyPrep LMS. I find it very essential to keep staff current on all aspects of our business. We can see and get notifications when staff have registered and completed training.
Pros
Easy to navigate
User friendly
Tracks progress if learning
Cons
Chat assistant be broader with help issues
I don’t have any issues at this time
Likelihood to Recommend
I think SkyPrep LMS is a great platform for onboarding staff. It gives them a chance to see ahead of the training that coming and allows them to pre-prepare for this training. As a manager, I’m able to know exactly what they are learning so every staff member gets the same training.
We require an LMS system that is user friendly, allows us to organize our organizations into multiple groups while allowing those groups the autonomy to run their own reports, and enroll their own users while setting a limit on the number of users they can enroll. We have multiple courses that require multiple different types of assessments, requirements for passing, etc. and SkyPrep LMS hits the mark and makes our organization and process much more efficient.
Pros
Building a class is super easy from pre-recorded powerpoints, videos
Assessment Building and Quizzes are user friendly
The reporting features for both internal and external use by clients is robust, but also controllable
Very extensive administrative features can be administered dependent on client/company needs
Cons
Customer Service is not 24 hours-this is problematic on holiday weekends as unless it's a full system crash, you would have to wait a couple of days for a response to a help ticket
Building custom certificates is a little more complicated then we would have liked, but they were very helpful in assisting and in the end created them for us so it's a win! (They have easy to implement templates, but more involved if you want to integrate a certificate you already have)
Likelihood to Recommend
SkyPrep LMS is great if you need to build courses quickly and make slight customizations for different client needs. We can easily duplicate courses to make small changes or add a company specific introduction which is great. We use it as an LMS for content purchased off of our website and the next phase we hope to integrate our orders where they directly populate into SkyPrep LMS. This does require a more advanced team to do so, and they do not currently offer integration services. They were also easy to work with to customize a package that met our business demands.
We use SkyPrep to train people on all levels of our organization. From team member to district manager, we have learning paths for all. We wanted to have a platform for learning before people start hands on training. SkyPrep has helped us accomplish this.
Pros
Onboarding training
Continued learning
Overall learning management
Cons
reporting could be slightly more user friendly
Likelihood to Recommend
Any business with a lot of employees who need similar training. If you have 200 people who need the same information this is the way to go. Great way to give people a core base of knowledge before starting hands on training. I'm not sure who wouldn't benefit from SkyPrep, but maybe if you have under 25 employees it may make sense to look elsewhere from a cost perspective.
Before we started using SkyPrep, our training material was everywhere. You name it: Google Drive, YouTube, 3-ring binders, random file cabinets, people's desks, you name a place and we had training material there. Now we have it all under one roof, SkyPrep. No more searching high and low for that one piece of information we need to train a new hire or re-train someone who has forgotten. It's all right there with easy to navigate courses and Learning Paths.
Pros
Assessments
Easy to upload docs and videos
Easy to navigate
Great for onboarding training.
Cons
Needs a dark mode
Auto generated certificates
Likelihood to Recommend
When it comes to onboarding remote employees, SkyPrep has been a dream. We use it for that, as well as compliance trainings, customer service training, and as an easy way of training our service technicians. As I said before, just having all of our training materials in one place, that's easy to navigate for both admins and learners has been a real game changer at our company.
We use SkyPrep LMS to administer and create trainings, keep up with compliance, and manage users. I enjoy using SkyPrep LMS because of its customization abilities and user management features. It keeps information very organized and easy to find. I use the SkyPrep software daily and rarely have any problems. I would recommend to other companies and colleagues.
Pros
User customizations
Engagement features
Course creations and training
Cons
I do not see any areas for improvement.
Likelihood to Recommend
Every year I need to add users to the software, and it's easy to do. The users are enrolled in courses/trainings and I can monitor their progress with that. Also, all users keep up with annual trainings for compliance. The software makes it easy to check where users are in their trainings and even when their last login was.