Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
Screenshot of the visual, drag-and-drop sales pipeline used to track leads.
Salesflare Key Features
Learn about the best (and worst!) features Salesflare has to offer, as determined by TrustRadius' reviewers.
Based on 29 ratings of Salesflare's features
Top Performing Features
10+20%
Integration with email client (e.g., Outlook or Gmail)
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
Category average: 8.3
10+27%
Contract management
Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.
Category average: 7.9
10+22%
Email marketing
This involves the ability to send mass email to groups of people based on particular qualifications.
Category average: 8.2
Areas for Improvement
6.8-15%
Social engagement
The software can facilitate and track engagement with customers via social channels.
Category average: 8
6.1-24%
Quote & order management
Users can create, process and fulfill price quotations and sales transactions.
Category average: 8
5.1-31%
Territory management
Users can defines salesperson territories based on customer or market characteristics.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of UX development, social media and SEO/SEM in Marketing at DFT (a number of local companies under one umbrella) (1-10 employees employees)
Use Cases and Deployment Scope
SalesFlare is our main customer relationship management system. I must have it on my phone to upgrade my notifications, and it remains open on my computer when working. As my primary CRM, it helps me keep in contact and stay up to date with my correspondence with clients. Having a quick way to organize my communications and clients helps me maintain a better workflow and keeps my mind focused on what matters: quality work.
Pros
Email alerts, being notified when a client or someone in the network contacts me, are amazingly quick and beneficial
Email sequences, being able to automate my basic emails, helps me save time
Team collaboration is important in maintaining a good workflow
Cons
My app is always logging me out; that is my biggest pet peeve
Would be nice to add a single domain for email alerts; having to add email addresses one by one is frustrating but not a big deal.
Not a fan of dumping AI on everything
Return on Investment
SalesFlare has helped me maintain relationships with clients.
Being on top of client management and communication can be tough; SalesFlare makes it easy.
Getting notifications quicker about things that are important has sped up our workflow and improved client retention.
CEO in Corporate at ReWing s.r.l. (1-10 employees employees)
Use Cases and Deployment Scope
As startup CEO, I have the financial and commercial responsibility of the company. I use personally Salesflare to manage deals with customers (in B2B), with distributors and with investors. In my case the need is to have a tool that is easy to use, flexible and simple to integrate with the other tools I use.
Pros
Create simple workflows
Add accounts and contacts
Manage deals
Cons
It could be useful to notifications of events in a more structured way
Return on Investment
The main positive impact on my business is the speed up of customer engagement process
Vice President Sales, Marketing & Content in Sales at Cruiseline.com (11-50 employees employees)
Use Cases and Deployment Scope
I have used Salesflare for several years and it's been great to see all the enhancements they have developed over the years. They are keenly in tune with their subscribers' needs and are always looking for feedback to help shape product development and refinement. We are a small company with limited budgets and have found that the sales tracking and email sends are a huge assistance in streamlining our process and ensuring that we can accurately forecast our pipeline. I highly recommend Salesflare to companies of all sizes looking to streamline processes and create an easy integration with their email platform.
Pros
Sales Pipeline Tracking
Email Bulk Sending
Email tracking
Cons
Honestly can't think of anything at this time
Return on Investment
Salesflare has helped us keep track of our sales pipeline and ensure that nothing is forgotten
Founder/CEO in Sales at CloudConsult (1-10 employees employees)
Use Cases and Deployment Scope
I am a one-man shop and I do sales. I send a lot of emails so I use the Salesflare email workflows a lot. It works really well and I get good stats from it - who opened, who clicked, etc.
Pros
Workflows are easy to create and very effective for bulk messaging.
I like the email templates that I can set up and re-use - very convenient!
The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
Cons
I would like them to add integration to iPhones so I can dial directly from the PC.
When I download contact information, I end up having to download every field(there are a lot of fields!). I would like to be able to select the fields I need and limit the download to just those fields - basically a simple report builder.
Return on Investment
As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
I like the price point - lots of features for a reasonable price.
Founder/Senior Consultant in Human Resources at Straza Solutions Inc (1-10 employees employees)
Use Cases and Deployment Scope
I am loving the Salesflare integration into my gmail inbox - It is intuitive and helps me stay on top of my follow ups and reach outs. This CRM simplifies my sales and client management process and thinks of things that I miss. The integrations with mailchimp are also great!
Pros
Integration into gmail inbox
anticipates follow ups and to-do items and makes recommendations
tracks communications with accounts automatically
Cons
I would love to see workflow integrations with mailchimp - not just contact/account integration
Return on Investment
Increased connections with potential clients due to tracked interactions and scheduled tasks
saved me time doing data input with auto populating functions - leaving me time to build my business vs manage it
space for notetaking allows me to track conversations and remember key points improving customer relations.
Usability
Alternatives Considered
monday CRM
Other Software Used
Zapier, LinkedIn Sales Navigator
Salesflare Alternatives
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