Using Quantum for customer service and claim response
Use Cases and Deployment Scope
This tool is used for all information and logins to our MyHerbalife.com websites. We can have control over errors on our page and all the activity of our clients. Frequent errors in the methods of entering the website or those that occur at the time of making an electronic payment within the website.
Pros
- Error information
- Income to the website and its recordings.
- Geo-location data
Cons
- Improved files for recordings (other video formats AVI, MOV, FLV)
- Functions to enlarge the view of the admission sessions, without losing quality in the images
Likelihood to Recommend
It is functional to control the flow of information about income and processes within a company's website. When errors occur at the time of payment within the website. Data statistics on revenue geolocation and determine the countries that most use the website. Data on the number of registrations within the web pages
