Proliant is a good company with good products, but needs work
- Payroll administrator communicates well with us
- Payroll administrator is quick to respond to questions and needs
Cons
- I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
- Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
- I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.
- T&L employees punching in and out
- Electronic onboarding
- Payroll
- HR support would be nice as well
- I've been able to better track PTO and call-outs, as well as tardiness (for those on phones).
- The electronic onboarding has saved so much time and paper