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Prime Suite EHR

Prime Suite EHR

Overview

What is Prime Suite EHR?

Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details…

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Learn from top reviewers

Prime Suite EHR: if you want to feel like you're playing tetris or minesweeper while working at a medical practice

Rating: 3 out of 10
January 9, 2019
IncentivizedVetted ReviewVerified User
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Andrew McClean
Employee - Sales
Sr. Community Outreach Associate
Oak Street Health
Prime Suite EHR2 years of experience

Prime Suite is well suited for OB/Gyn practices!

Rating: 9 out of 10
December 13, 2018
Vetted ReviewVerified User
Continue reading
David Judice
Director - Information Technology
IT Director
Women's Pavilion of South Mississippi
Prime Suite EHR5 years of experience

PrimeSuite is #1!

Rating: 8 out of 10
December 13, 2017
IncentivizedVetted ReviewVerified User
Continue reading
Verified user
Manager
Prime Suite EHR3 years of experience
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Pricing

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Prime Suite EHR

Prime Suite EHR

N/A
Unavailable

What is Prime Suite EHR?

Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Patient Check Out - Greenway Prime Suite Practice Management Software

YouTube
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Product Details

What is Prime Suite EHR?

Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations through Greenway Exchange.

Prime Suite EHR Features

Billing and Claims Management Features

  • Supported: Coding
  • Supported: Mail or Email Patient Statements
  • Supported: HIPAA Compliance
  • Supported: Clearinghouse Integration
  • Supported: Accounting Integration
  • Supported: Reporting
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Facility Scheduling
  • Supported: Physician Scheduling
  • Supported: Automated appointment reminders
  • Supported: Multi-location support

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: Lab and Imaging Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Dragon Integration
  • Supported: Integration with other EMR and PM systems
  • Supported: Standard Chart Templates
  • Supported: Custom Medical Forms
  • Supported: Custom Fields

Medical Security and Privacy Features

  • Supported: Role-based permission levels
  • Supported: Password Policies
  • Supported: Login Regulations
  • Supported: Session Backlog
  • Supported: Audit and Log Reports
  • Supported: Data backups and redundancy
  • Supported: HIPAA compliance
  • Supported: Local mode / networking failsafe

Workflow and Scale Features

  • Supported: Task tracking
  • Supported: Referrals
  • Supported: Specialty-specific workflows
  • Supported: Master Patient Index
  • Supported: Insurance Profiles
  • Supported: Multi-office / multi-physician capabilities

Prime Suite EHR Competitors

Prime Suite EHR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
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Comparisons

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Reviews From Top Reviewers

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(1-2 of 2)

Prime Suite is well suited for OB/Gyn practices!

Rating: 9 out of 10
December 13, 2018
DJ
David Judice
IT Director
Women's Pavilion of South Mississippi (Medical Practice, 51-200 employees)
Vetted Review
Verified User
Prime Suite EHR
5 years of experience
View profile
Pros
  • Charting is very nice and easy to use once the templates are designed.
  • Reporting is good, but the report designer could be a little easier to use for the non-technical user.
  • The Patient Info screen is very comprehensive and has lots on info readily available.
Cons
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
Likelihood to Recommend
Prime Suite EHR is a good system for a small to mid-size practice. Lots of features that are very useful and it sizes well for those environments. Proper hardware and good support are the keys to success with Prime Suite, as it is with most other software. Good product, stable, reliable and many features.
Prime Suite EHR Feature Ratings
Billing and Claims Management (1)
80%
8.0
Coding
80%
8.0
Patient Scheduling (2)
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (6)
66.66666666666667%
6.7
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
90%
9.0
Patient portal
50%
5.0
Mobile/tablet support
30%
3.0
Integration with other EMR and PM systems
50%
5.0
Medical Security and Privacy (2)
90%
9.0
Role-based permission levels
90%
9.0
HIPAA compliance
90%
9.0
Workflow and Scale (3)
100%
10.0
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
100%
10.0
Other Software Used

PrimeSuite is #1!

Rating: 8 out of 10
Incentivized
December 13, 2017
Verified User
Manager in Professional Services
Medical Practice Company, 501-1000 employees
Vetted Review
Verified User
Prime Suite EHR
3 years of experience
Pros
  • The CHC Claims Engine feature of PrimeSuite is handy for those that need it - it enables us to pinpoint specific rules that payers require for RHC/FQHC claims and enhances the capabilities of PrimeSuite without getting too complicated.
  • PrimeSuite has many reporting features, allowing you to look at your account from multiple views.
  • PrimeSuite is constantly being enhanced and updated to meet customer needs.
Cons
  • Updates are often "glitchy" but issues are resolved quickly.
  • Some users complain that the clinical side of the EHR system is not as user-friendly as they would like.
  • Some reports do not integrate with each other - there are fields that should be available but are not. However, through Customer Support, some custom reports can be generated and new enhancements to reports are being released.
Likelihood to Recommend
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
Prime Suite EHR Feature Ratings
Billing and Claims Management (1)
90%
9.0
Coding
90%
9.0
Patient Scheduling (2)
80%
8.0
Automated appointment reminders
70%
7.0
Multi-location support
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (6)
65%
6.5
Charting / document management
70%
7.0
Templates
80%
8.0
E-prescribing
80%
8.0
Patient portal
80%
8.0
Mobile/tablet support
80%
8.0
Integration with other EMR and PM systems
N/A
N/A
Medical Security and Privacy (4)
90%
9.0
Role-based permission levels
100%
10.0
Data backups and redundancy
80%
8.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (3)
60%
6.0
Task tracking
80%
8.0
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
100%
10.0
Alternatives Considered
  • Practice Admin
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
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