Oracle SalesFormerly Oracle Engagement Cloud and Oracle Sales Cloud
Overview
What is Oracle Sales?
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.
Oracle CX sales - a complete sales lifecycle product that puts customer in the focus
CX Appspro employee
Supplier platform review
This system will save you time
Complex but has the potential to Boost up a business.
Easy and smooth with Oracle CX Sales
Great for following up on the whole sales process, from beginning to end
Best tool for sales teams
Delight your customers via Oracle CX sales
Great value added
Good backend cleanup of customer data. Just ok for front end sales.
Worth Considering, But Be Sure That It Will Adequately Meet Your Needs
Oracle Engagement Cloud Review
High level of customization but for a huge price
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Custom fields (15)9.292%
- Customer data management / contact management (15)9.090%
- Custom objects (15)8.989%
- Workflow management (15)8.484%
Pricing
Professional
$65.00
Standard
$100.00
Enterprise
$200.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Demo - Objects and Fields in Oracle Sales cloud
Features
Sales Force Automation
This is the technique of using software to automate certain sales-related tasks.
- 9Customer data management / contact management(15) Ratings
The software acts as a single source for all customer data and enables users to access that data efficiently.
- 8.4Workflow management(15) Ratings
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
- 8.6Territory management(14) Ratings
Users can defines salesperson territories based on customer or market characteristics.
- 9.1Opportunity management(13) Ratings
Users can track deals and create quotes.
- 8.4Integration with email client (e.g., Outlook or Gmail)(13) Ratings
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
- 8.7Contract management(12) Ratings
Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.
- 8.1Quote & order management(14) Ratings
Users can create, process and fulfill price quotations and sales transactions.
- 8.2Interaction tracking(14) Ratings
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
- 8.2Channel / partner relationship management(12) Ratings
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Customer Service & Support
This component of CRM software automates help desk, call center and field service management.
- 8.6Case management(13) Ratings
This includes incident/ticket creation, routing, escalation, and resolution.
- 8.5Call center management(11) Ratings
This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.
- 8.8Help desk management(11) Ratings
This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.
Marketing Automation
This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.
- 9.2Lead management(12) Ratings
This includes lead generation, scoring, qualification, routing, and nurturing.
- 7.7Email marketing(10) Ratings
This involves the ability to send mass email to groups of people based on particular qualifications.
CRM Project Management
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
- 9.2Task management(12) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 8Billing and invoicing management(2) Ratings
This includes automated invoice creation and billing.
- 9.2Reporting(12) Ratings
Software provides a broad range of standard and the ability to build custom reports.
CRM Reporting & Analytics
Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.
- 8.6Forecasting(13) Ratings
The software helps users accurately forecast sales based on volume and conversion metrics.
- 8.6Pipeline visualization(13) Ratings
Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.
- 9Customizable reports(14) Ratings
Users can create reports and dashboards unique to their needs.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 9.2Custom fields(15) Ratings
Users can create custom fields to store additional information on standard and custom objects.
- 8.9Custom objects(15) Ratings
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
- 9.1Scripting environment(13) Ratings
Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.
- 8.4API for custom integration(14) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 7.7Single sign-on capability(15) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8.9Role-based user permissions(15) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Social CRM
This component of CRM software helps companies leverage social media in engaging with customers.
- 8.4Social data(11) Ratings
The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.
- 8Social engagement(11) Ratings
The software can facilitate and track engagement with customers via social channels.
Integrations with 3rd-party Software
This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.
- 8.3Marketing automation(12) Ratings
The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.
- 8.9Compensation management(10) Ratings
The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.
Platform
- 8.4Mobile access(13) Ratings
Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Oracle Sales?
Oracle Sales Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Additional Features
- Supported: Call Reports
- Supported: Asset Management
- Supported: Predictive Analytics
- Supported: Contact Relationships and Hierarchy
- Supported: Assessments for lead, opportunity, account, contact
- Supported: Mobile Offline Mode
- Supported: Mobile Voice Commands
Oracle Sales Screenshots
Oracle Sales Competitors
Oracle Sales Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | Worldwide |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(162)Attribute Ratings
- 8Performance1 rating
- 7.6Usability11 ratings
- 7.8Support Rating11 ratings
- 8Online Training1 rating
- 7Implementation Rating1 rating
- 5Ease of integration16 ratings
- 8Vendor pre-sale1 rating
- 8Vendor post-sale1 rating
- 6Oracle Implementation Satisfaction2 ratings
- 10Professional Services1 rating
- 7Contract Terms and Pricing Model1 rating
Reviews
(1-17 of 17)- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Territory management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 100%10.0
- Channel / partner relationship management
- 100%10.0
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Task management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 100%10.0
- Social engagement
- 100%10.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- N/AN/A
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Territory management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 90%9.0
- Help desk management
- 80%8.0
- Lead management
- 90%9.0
- Email marketing
- 90%9.0
- Task management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- Scripting environment
- 90%9.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 80%8.0
- Social data
- 90%9.0
- Social engagement
- 80%8.0
- Marketing automation
- 80%8.0
- Compensation management
- 90%9.0
- Mobile access
- 90%9.0
CX Appspro employee
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Territory management
- 60%6.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 60%6.0
- Contract management
- N/AN/A
- Quote & order management
- 10%1.0
- Interaction tracking
- 10%1.0
- Channel / partner relationship management
- 20%2.0
- Case management
- 80%8.0
- Call center management
- 30%3.0
- Help desk management
- N/AN/A
- Lead management
- 80%8.0
- Email marketing
- 30%3.0
- Task management
- 80%8.0
- Reporting
- 90%9.0
- Forecasting
- 40%4.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 60%6.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 40%4.0
- Social data
- 10%1.0
- Social engagement
- 10%1.0
- Marketing automation
- 60%6.0
- Compensation management
- N/AN/A
- Mobile access
- 60%6.0
Supplier platform review
- Customer data management / contact management
- N/AN/A
- Workflow management
- N/AN/A
- Territory management
- N/AN/A
- Opportunity management
- N/AN/A
- Integration with email client (e.g., Outlook or Gmail)
- N/AN/A
- Contract management
- N/AN/A
- Quote & order management
- N/AN/A
- Interaction tracking
- N/AN/A
- Channel / partner relationship management
- N/AN/A
- Case management
- 60%6.0
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- N/AN/A
- Pipeline visualization
- N/AN/A
- Customizable reports
- N/AN/A
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- Scripting environment
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- 60%6.0
- Single sign-on capability
- 20%2.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
This system will save you time
- Customer data management / contact management
- 70%7.0
- Workflow management
- 70%7.0
- Territory management
- 60%6.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- 70%7.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 90%9.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 90%9.0
- Reporting
- 80%8.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 50%5.0
- Customizable reports
- 80%8.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 70%7.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 70%7.0
- Single sign-on capability
- 80%8.0
- Social data
- 80%8.0
- Social engagement
- 70%7.0
- Marketing automation
- 80%8.0
- Compensation management
- 80%8.0
- Mobile access
- 90%9.0
Complex but has the potential to Boost up a business.
- Customer data management / contact management
- 80%8.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 90%9.0
- Call center management
- 80%8.0
- Help desk management
- 90%9.0
- Lead management
- 100%10.0
- Email marketing
- 90%9.0
- Task management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 80%8.0
- Social data
- 90%9.0
- Social engagement
- 90%9.0
- Marketing automation
- 80%8.0
- Compensation management
- 80%8.0
- Mobile access
- 90%9.0
Easy and smooth with Oracle CX Sales
- Customer data management / contact management
- 80%8.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- N/AN/A
- Integration with email client (e.g., Outlook or Gmail)
- N/AN/A
- Contract management
- 90%9.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 70%7.0
- Channel / partner relationship management
- 90%9.0
- Case management
- 70%7.0
- Call center management
- 80%8.0
- Help desk management
- 90%9.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 80%8.0
- Reporting
- 80%8.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 80%8.0
- Custom fields
- 70%7.0
- Custom objects
- 80%8.0
- Scripting environment
- 70%7.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 70%7.0
- Social data
- 90%9.0
- Social engagement
- 80%8.0
- Marketing automation
- 40%4.0
- Compensation management
- 40%4.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 80%8.0
- Workflow management
- 20%2.0
- Territory management
- 70%7.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 100%10.0
- Case management
- 80%8.0
- Call center management
- 80%8.0
- Help desk management
- 50%5.0
- Lead management
- 90%9.0
- Email marketing
- 70%7.0
- Task management
- 80%8.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 90%9.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- Scripting environment
- 100%10.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 100%10.0
- Social data
- 90%9.0
- Social engagement
- 90%9.0
- Marketing automation
- 90%9.0
- Compensation management
- 100%10.0
- Mobile access
- 70%7.0
Best tool for sales teams
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Contract management
- 90%9.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 40%4.0
- Channel / partner relationship management
- 70%7.0
- Case management
- 60%6.0
- Call center management
- 90%9.0
- Help desk management
- 60%6.0
- Lead management
- 90%9.0
- Email marketing
- 60%6.0
- Task management
- 90%9.0
- Reporting
- 70%7.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 60%6.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 70%7.0
- Social data
- 90%9.0
- Social engagement
- 70%7.0
- Marketing automation
- 80%8.0
- Compensation management
- 50%5.0
- Mobile access
- 90%9.0
Delight your customers via Oracle CX sales
- Customer data management / contact management
- N/AN/A
- Workflow management
- N/AN/A
- Territory management
- N/AN/A
- Opportunity management
- N/AN/A
- Integration with email client (e.g., Outlook or Gmail)
- N/AN/A
- Contract management
- N/AN/A
- Quote & order management
- N/AN/A
- Interaction tracking
- N/AN/A
- Channel / partner relationship management
- N/AN/A
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- N/AN/A
- Pipeline visualization
- N/AN/A
- Customizable reports
- N/AN/A
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- Scripting environment
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- N/AN/A
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
Great value added
- Customer data management / contact management
- 80%8.0
- Workflow management
- 60%6.0
- Territory management
- 50%5.0
- Opportunity management
- 60%6.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- 70%7.0
- Case management
- 70%7.0
- Call center management
- 80%8.0
- Help desk management
- 50%5.0
- Lead management
- 60%6.0
- Email marketing
- 70%7.0
- Task management
- 70%7.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 80%8.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 70%7.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 70%7.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 80%8.0
- Compensation management
- 80%8.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 80%8.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- 70%7.0
- Quote & order management
- 70%7.0
- Interaction tracking
- 70%7.0
- Channel / partner relationship management
- 70%7.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- N/AN/A
- Pipeline visualization
- N/AN/A
- Customizable reports
- N/AN/A
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 80%8.0
- Customer data management / contact management
- 80%8.0
- Workflow management
- 70%7.0
- Territory management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- N/AN/A
- Contract management
- 70%7.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 70%7.0
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- 90%9.0
- Email marketing
- 80%8.0
- Task management
- 80%8.0
- Reporting
- 70%7.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 60%6.0
- Customizable reports
- 90%9.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- Scripting environment
- 80%8.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 70%7.0
- Compensation management
- N/AN/A
- Mobile access
- 30%3.0
Oracle Engagement Cloud Review
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Territory management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 100%10.0
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Task management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 100%10.0
Oracle CRM is your one stop shop for order management
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Territory management
- N/AN/A
- Opportunity management
- N/AN/A
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- N/AN/A
- Quote & order management
- 90%9.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- N/AN/A
- Case management
- 80%8.0
- Call center management
- N/AN/A
- Help desk management
- 80%8.0
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- N/AN/A
- Billing and invoicing management
- N/AN/A
- Reporting
- N/AN/A
- Forecasting
- 90%9.0
- Pipeline visualization
- N/AN/A
- Customizable reports
- 80%8.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- Scripting environment
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
Modernize sales and marketing strategies
- Customer data management / contact management
- 100%10.0
- Workflow management
- 90%9.0
- Territory management
- 90%9.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 100%10.0
- Channel / partner relationship management
- 100%10.0
- Case management
- 90%9.0
- Call center management
- 90%9.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Billing and invoicing management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 90%9.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- N/AN/A
- Social data
- 100%10.0
- Social engagement
- 100%10.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 90%9.0
Comprehensive CRM with simple usability
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Territory management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- N/AN/A
- Quote & order management
- N/AN/A
- Interaction tracking
- N/AN/A
- Channel / partner relationship management
- N/AN/A
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- 80%8.0
- Email marketing
- N/AN/A
- Task management
- N/AN/A
- Billing and invoicing management
- N/AN/A
- Forecasting
- N/AN/A
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 90%9.0
- Custom objects
- 90%9.0
- Scripting environment
- 80%8.0
- API for custom integration
- 70%7.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 90%9.0